Luggage Porter

Description

“The world is yours with Meliá”

Joining Meliá is to embark on a journey without borders,
where your potential to grow, develop, and inspire has no limits. It’s knowing
that the world is yours — with opportunities to build your career across
destinations worldwide — all while being part of one warm, supportive, and
passionate family.

Luggage Porter

Department: Concierge

Location: ME London Hotel, WC2R 1HA

Brand: ME by Meliá

Package: Up to £26,769 per year + Service Charge

Working Pattern: 4 days on / 4 days off

About ME London

ME by Meliá is a collection of hotels where culture,
lifestyle, and the ME People community come together to create a distinctive
and vibrant identity. Each hotel is deeply connected to its destination, acting
as a social hub that brings together music, art, design, fashion, and
gastronomy.

ME London is bold, expressive, and energetic — a place for
people with personality, confidence, and a passion for unforgettable guest
experiences. If you are stylish, switched on, and love being at the heart of
city life, ME London is the place for you.

What’s in it for you?

• Competitive salary up to £26,600 + service charge

• Global career opportunities across more than 350 hotels worldwide

• Exclusive hotel rates for you, your friends & family with Meliá Hotels
Worldwide

• Company pension scheme

• Refer-a-friend bonus (£500 after successful completion of probation)

• 28 days’ holiday including public holidays

• Health cash plan & discounted dental cover with HSF

• Unlimited access to Meliá’s global e-learning platform

• Awards & recognition programmes

• High-street discounts through Perks at Work

• Meals on duty

Mission

As Luggage Porter, you will be the first and last impression
of ME London. You will welcome guests with confidence, warmth, and ME flair,
ensuring their arrival and departure experiences are seamless, stylish, and
memorable. Your energy, professionalism, and attention to detail will play a
vital role in delivering exceptional guest journeys.

Key Responsibilities – Guest Experience Excellence

• Welcome guests with warmth and confidence, providing
assistance at all hotel entrances

• Handle guest luggage with care, efficiency, and professionalism from arrival
to departure

• Deliver outstanding service while anticipating and responding to guest needs

• Assist with day-to-day Front Office operations, maintaining organisation and
efficiency

• Manage guest requests, feedback, or complaints promptly and professionally

• Maintain clear communication via radio, written, and face-to-face interaction

• Adhere to all health & safety, fire safety, and security procedures

• Support regular fire safety drills and operational training

• Work collaboratively with Front Office and other departments to ensure
seamless service

What we’re looking for

• Valid UK driving licence

• Passion for hospitality and delivering exceptional guest experiences

• Strong stamina and energy — comfortable working on your feet in a fast-paced
environment

• Excellent knowledge of London, including key attractions, hotspots, and
hidden gems

• Fluent in English, both spoken and written

• Confident communicator with a professional and positive attitude

Because belonging to the great Meliá family is being VIP

At Meliá, our people are at the heart of everything we do.
From junior roles to senior leadership, everyone brings something unique. We
are all Very Inspiring People, connected by passion, warmth, and the
desire to create exceptional experiences — and that includes you.

Our Commitment to Diversity & Inclusion

We are proud to be an equal opportunity employer. We
celebrate diversity and are committed to creating an inclusive, respectful, and
accessible workplace for all. We believe that our differences make us stronger
and help us build a responsible present and a sustainable future.

If you want to be a Very Inspiring Person, apply now
and start your journey with Meliá.

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– Glassdoor