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Onepilot
Kundenbetreuer (freelance)Onepilot • London, England, United Kingdom
Kundenbetreuer (freelance)

Kundenbetreuer (freelance)

Onepilot • London, England, United Kingdom
30+ days ago
Salary
£12.00 hourly
Job type
  • Part-time
  • Remote
  • Quick Apply
Job description

Onepilot macht Customer Care und Prospection Outsourcing einfach und flexibel. E-Händler nutzen Onepilot auf die flexibelste Art und Weise, um ihre Kundenbetreuung und Verkaufsprovisionierung ganz oder teilweise zu übernehmen.

In Zahlen ausgedrückt ist Onepilot :

👉 20% monatliches Wachstum

👉 17,5 Mio. eingesammelt

👉 +100 Mitarbeiter im Team

👉 +1000 Freiberufler

Aufgaben

Als Onepilot-Agent sind Sie ein freier Mitarbeiter, der den Kunden unserer Kunden bei ihren Problemen hilft.

Nachdem Sie E-Learning-Schulungen für Ihre Kunden absolviert haben, erhalten Sie Zugang zu einer Wissensdatenbank für jeden einzelnen Kunden. Die Onepilot-Technologie und diese Wissensdatenbank ermöglichen es Ihnen, effektiv auf die Anfragen unserer Kunden zu reagieren, die per E-Mail, Chat oder Anruf eingehen.

Sie arbeiten von zu Hause aus und werden für jedes gelöste Ticket bezahlt. Der Preis für jedes Ticket hängt von der Komplexität des Tickets und Ihrem Standort ab. Er schwankt zwischen 0,40€ und 2€.

Qualifikation

  • You’re comfortable with new technologies
  • You like solving problems, you’re curious and dynamic
  • You enjoy communicating (written and spoken communication)
  • You’re available at least 20h/week

Benefits

⏱ Je eigen schema beheren

🦸 Flexibele werktijden, maandag tot vrijdag tussen 9 en 18 uur.

🏠 Thuiswerken



Onepilot makes Customer Care Outsourcing simple and flexible.

E-merchants use Onepilot in the most flexible way to handle all or part of their customer support.

Powered with Onepilot tech, our agents turn into support heroes and efficiently solve all kinds of tickets for our clients, across all channels: chat, mail, phone or social networks.

Multi-channel. Offices in Paris and London. 100+ clients. Launched in 2021.

To continue this growth in France and Europe, the company is looking to triple its workforce in the coming months. Numerous opportunities open up every week and the prospects for development are significant 🚀

The missions within Onepilot are numerous: from account management to sales and product, you will evolve in a stimulating environment.

In figures Onepilot is :

👉 20% monthly growth 👉 300,000 tickets already answered 👉 15m raised 👉 +50 employees within the team 👉 Offices in Paris and London

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Kundenbetreuer (freelance) • London, England, United Kingdom

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