Medical Receptionist/Administrator

Moffat Medical Practice Moffat Hospital Holmend Moffat DG10 9JY

We are looking for a motivated, organised and approachable Receptionist / Administrator to join our busy GP Practice team. This is an excellent opportunity for someone who enjoys working with people, thrives in a fast-paced environment and takes pride in delivering high standards of patient care and customer service.

As the first point of contact for many of our patients, you will play a vital role in ensuring the smooth day-to-day running of the practice.

Key Responsibilities

• Welcoming patients and visitors to the practice in a friendly and professional manner
• Answering telephone calls and responding to patient enquiries
• Booking, amending and cancelling appointments
• Processing repeat prescription requests
• Managing incoming and outgoing correspondence
• Maintaining accurate patient records and updating information systems
• Supporting clinicians and colleagues with administrative tasks
• Handling confidential information appropriately and in line with GDPR requirements
• Assisting with the general smooth running of reception and administrative services

About You

The successful candidate will:

• Have excellent communication and interpersonal skills
• Be confident dealing with members of the public in person and over the telephone
• Have strong organisational and administrative abilities
• Be able to work accurately under pressure and manage competing priorities
• Possess good IT skills, including Microsoft Office applications
• Be a reliable team player with a positive and flexible approach
• Demonstrate discretion when handling confidential information

Desirable Experience

While not essential, experience in the following would be advantageous:

• Previous reception or administration experience
• Experience working within a GP Practice, NHS setting or healthcare environment
• Knowledge of Vision, Docman, SCI Gateway or other clinical systems

What We Offer

• A supportive and friendly working environment
• Training and development opportunities
• NHS Pension Scheme (if applicable)
• Generous annual leave entitlement
• The opportunity to make a genuine difference to the local community

How to Apply

Please submit your CV together with a covering letter explaining why you would be suitable for this role to

- Remote rural