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CBW Staffing Solutions
Contract ManagerCBW Staffing Solutions • London, South East, UK
Contract Manager

Contract Manager

CBW Staffing Solutions • London, South East, UK
30+ days ago
Salary
£70,000.00 yearly
Job type
  • Full-time
Job description
Contract Manager – FM Service Provider – Central London – Up to £75,000 per annum

CBW Staffing Solutions are currently recruiting for an experienced Contract Manager to oversee the delivery of all Hard FM services across a prestigious commercial estate in Central London. This is an excellent opportunity to join a leading FM service provider, managing a portfolio of high-profile commercial buildings and ensuring exceptional standards of service delivery, compliance, and operational performance. The successful candidate will be a strong leader with a proven track record in Hard FM, commercial building maintenance, and contract management.

Working Hours

Monday to Friday - 08:00am – 17:00pm

Key Responsibilities
  • Reporting directly to the Operations Manager
  • Leading the day-to-day delivery of Hard FM services across a multi-building commercial estate
  • Managing and developing a team of up to 10 engineers and supervisors
  • Ensuring all Planned Preventative Maintenance (PPM) and reactive maintenance activities are completed efficiently and to a high standard
  • Monitoring and managing contract KPIs and SLAs to ensure performance targets are consistently achieved
  • Taking full responsibility for Health, Safety, Environmental, and Compliance standards across the estate
  • Coordinating maintenance activities, shutdowns, lifecycle works, and minor projects
  • Building and maintaining strong relationships with clients, tenants, and key stakeholders
  • Ensuring compliance with statutory regulations, company policies, and quality procedures
  • Leading recruitment, onboarding, training, and performance management processes
  • Conducting appraisals, managing attendance, and handling disciplinary matters where required
  • Managing permit-to-work systems and ensuring safe systems of work are adhered to
  • Producing contract reports and attending regular client review meetings
  • Identifying opportunities to improve service delivery, operational efficiency, and contract value
  • Providing technical support and guidance to the engineering team
Requirements
  • Engineering qualification in either Electrical or Mechanical disciplines (City & Guilds, HNC, HND, Degree, or equivalent)
  • Proven experience managing Hard FM services within commercial buildings, estates, or large-scale facilities
  • Demonstrable experience leading engineering teams within a maintenance environment
  • Strong technical knowledge of building services, statutory compliance, and Health & Safety legislation
  • Excellent communication, client-facing, and stakeholder management skills
  • Ability to manage multiple priorities within a fast-paced commercial environment
  • Strong organisational, leadership, and people management capabilities
  • Experience managing budgets, financial performance, and contract profitability
Please send your CV to Katie at CBW Staffing Solutions for more information.
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Contract Manager • London, South East, UK

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