We’re on the lookout for a Customer Experience Coordinator to join us at The Pet Vet Bristol! This is a fantastic opportunity to join our friendly, well-established team, dedicated to consistently wowing our customers by delivering exceptional customer service. We need someone who can commit to working 19.5 hours over two days per week and 1 in 4 weekends.
What we’re looking for
We're looking for a customer service superstar who can help to create a really positive, welcoming, friendly and efficient environment for customers and their pets.
Our Customer Experience Coordinators are often our customers’ first point of contact; the first faces they see when they walk into reception, and the voice down the end of the phone when they ring us. This puts our CECs in a great position to deliver a fabulous, long-lasting impression!
Our ideal candidate will be very comfortable approaching our customers, armed with a big smile and the determination to make each customer's experience with us the best it can possibly be.
To support you in your role, we'll make sure you receive the best training. You'll be able to take full advantage of our CPD for veterinary reception teams, provided through the BVRA (British Veterinary Receptionist Association).
Benefits:
To attract and retain the best in the business, we offer a great range of benefits, including:
Customer Experience Coordinator • Bristol
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