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Hawksmoor
ReservationistHawksmoor • London, United Kingdom, United Kingdom
Reservationist

Reservationist

Hawksmoor • London, United Kingdom, United Kingdom
19 hours ago
Job type
  • Full-time
Job description
Reservationist
Since 2006, Hawksmoor has been the UK’s home of
ethically sourced, grass-fed beef, cooked over charcoal and paired with
award-winning wines and cocktails. We’re proud to be a certified B Corp, one of
the most sustainable restaurant groups in the industry, and to have been
recognised as one of the Best Companies to work for year after year.
As a Reservationist at
Hawksmoor, you’ll be right at the heart of the guest experience. This is
not a desk-based role. You’ll be welcoming guests, managing reservations and
waiting lists, coordinating seating and cloakroom, and supporting the floor
team to keep service running smoothly. You’ll be a key part of how we deliver
warm, generous hospitality from the very first hello.
What You’ll Do
  • Welcome guests warmly and confidently on arrival
  • Manage reservations, walk-ins and waiting lists
    during service
  • Seat guests and manage the flow of the restaurant
    to support smooth service
  • Oversee cloakroom and guest arrivals during busy
    periods
  • Communicate clearly with managers, floor teams and
    the kitchen
  • Support the floor team by helping set and reset
    tables and assist service when needed
  • Handle guest enquiries in person, by phone and
    email with care and professionalism
Who You Are
  • Naturally friendly, confident and great with people
  • Comfortable working in a fast-paced, busy
    restaurant environment
  • Organised, calm and able to think on your feet
  • A reliable team player who enjoys being part of a
    close-knit team
  • Previous hospitality or customer-facing experience
    is helpful but not essential, full training provided
Our Values
Welcome Everyone -
We create warm, inclusive spaces where people feel genuinely welcome.
Work Hard and Be Nice to People - We set high standards and treat
each other with kindness and respect.
Hit Hawksmoor Standards - We care deeply about quality and
consistency every day.
Keep Evolving - We stay curious, open to feedback and always
looking to improve.
Benefits
  • Tronc paid for every hour you work, including
    holidays and breaks
  • Free team meals on shift
  • 50% off food at Hawksmoor for you and your loved
    ones
  • Paid overtime on salaries
  • Income protection and death in service cover
  • Paid annual volunteer days
  • Stream early wage access and financial wellbeing
    tools
  • Referral bonuses from day one
  • Exclusive savings on travel, shopping and
    experiences
  • Restaurant welfare budget for snacks, drinks and
    support
  • Full training and development with clear
    progression opportunities

We’re building a team that
reflects the richness and diversity of the communities we serve. At Hawksmoor,
we welcome everyone and believe in creating a workplace where individuality is
celebrated, kindness is key and high standards are met together. If this role
excites you but you don’t meet every requirement, please apply anyway. You
might be exactly who we’re looking for.





































































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Reservationist • London, United Kingdom, United Kingdom

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