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Customer Service AssistantSouth East • Luton, United Kingdom
Customer Service Assistant

Customer Service Assistant

South East • Luton, United Kingdom
21 hours ago
Job type
  • Full-time
  • Part-time
Job description

Come join our fantastic team.



We love to entertain! It’s in our
DNA!... and it’s not just about bowling. We have lots more to offer from Escape
Rooms to Karaoke Rooms, Laser Arena, Soft Play to Arcade Machines and Pool
Tables. We also have fully licensed bars including cocktails, and of course our
fabulous food menu.



We have something fun for all the
family to do, regardless of age. Our centres are fantastic places to visit, and
even better places to work in. Why not come and help us entertain?



We are looking for people who
want to work in a fun environment. You need confidence, energy and a positive
attitude. The rest we can teach you!!



Good news — you can join the fun
from age 16! We welcome applications from anyone aged 16 and over who has
finished full-time compulsory education. As we’re a licensed premises,
colleagues under 18 will work within the duties and hours permitted for their
age, with some duties, such as serving alcohol, reserved for colleagues aged 18
and over.





The Role



As a Customer Service Assistant,
you'll provide an excellent customer experience by managing reception bookings,
answering enquiries, identifying sales opportunities, hosting events, serving
food and drinks, and keeping the centre clean, welcoming and running smoothly.



You’ll work across various
departments, from running the Laser Arena and hosting Escape Room experiences
to managing karaoke rooms, and hosting children’s parties. Every day will bring
something new, keeping the fun flowing!



You should be efficient,
proactive, friendly, and confident in customer interactions, with exceptional
service as your priority.





Skills You Need



  • Determined, enthusiastic, and
    able to work in a fast-paced environment
  • Excellent customer service,
    communication skills, and a "nothing is too much trouble" attitude
  • Fully flexible, including
    evenings and weekends
  • Approachable, helpful, organised
    and a strong team player, with good attention to detail










Our Fantastic Benefits



  • Tenpin Treats – Retailer
    discounts and Best Doctors
  • Free Bowling for family and
    friends
  • Free Food
  • Enhanced Maternity, Paternity,
    Adoption leave
  • Medicash Health Care Cash Back
    Scheme
  • Employee Assistance Programme
  • Free counselling
  • Life assurance – 2 x annual
    salary
  • Long Service Awards
  • Recommend a Friend Scheme
  • On the Spot Rewards
























Career Development



Looking for career development?
Tenpin is the place to start. We value great people and offer opportunities for
advancement, with many of our managers having started as Team Members.





What Happens Next?



If you are ready to develop your
career with us, click apply and complete the short application process (2
mins).

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Customer Service Assistant • Luton, United Kingdom

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