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Pembrook Resourcing
Service AdvisorPembrook Resourcing • Salisbury, Wiltshire, UK
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Service Advisor

Service Advisor

Pembrook Resourcing • Salisbury, Wiltshire, UK
7 days ago
Job type
  • Full-time
Job description

Service Advisor

Location: Salisbury

Salary: £30,000 – £38,000 (depending on experience)

Job Description

Pembrook Resourcing are currently seeking an experienced and customer-focused Service Advisor to join our client’s busy and successful dealership in Salisbury. This is an excellent opportunity for someone with strong customer service skills and a background within the motor trade to develop their career within a professional and supportive environment.

Key Responsibilities

  • Acting as the first point of contact for customers bringing their vehicles in for service and repair.
  • Booking vehicles into the workshop and managing the service schedule.
  • Liaising with customers throughout the day, providing updates on vehicle progress and any additional work required.
  • Upselling additional products and services where appropriate.
  • Preparing job cards, invoices, and associated paperwork.
  • Working closely with the workshop team to ensure efficient workflow and customer satisfaction.
  • Delivering excellent customer service at all times and maintaining strong customer relationships.

Requirements

  • Previous experience as a Service Advisor within the motor trade is preferred.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment.
  • Strong organisational and administrative skills.
  • A professional and positive attitude.
  • Full UK driving licence.

Benefits

  • Competitive salary package (£30,000 – £38,000 depending on experience)
  • Opportunity to work within a well-established dealership
  • Ongoing training and career progression
  • Supportive team environment

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Service Advisor • Salisbury, Wiltshire, UK

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