Host

Join us as a Host – The Promenade at The Dorchester Hotel, recognised
as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024 & 2025
and ‘Hotel of the year – London’ at the 2024 AA Hospitality Awards. We
continually strive to build and nurture a culture where inclusiveness is part
of our DNA, reflected in our values of passion, personality, respect, working
together, and creativity. We believe that a variety of perspectives enriches
our culture and drives our success.

We care about your career and are known for having the
absolute best people in the industry. When you join us as Host, you start a
unique opportunity to become celebrated as the very best in your field. You'll
learn not only from your fellow Legends, but also through our award-winning
learning academy, so that you can achieve the highest standards of craft,
service, and leadership and become a legend in your own story.

What you'll do

As Host, you'll love
what you do and take pride in taking care of our guests:

• You will be responsible for managing reservations
  and table allocations during your shift which will include meeting and greeting
  guests, seating guests to allocated tables and bidding them farewell on
  departure all to ensure our guests receives nothing but the best.
• You will be responsible for fulfilling our gests
  special requests including dietary requirements, food and drink preferences and
  special occasions.
• You will communicate with other departments and
  extended hotel team in order to ensure the alignment remains.

The items shared are the
essence of a day in the life of a Host, but we will make sure you are provided with
specifics on how we care for our hotel.

The operational hours of work
are shift-based and may be subjected to change. This is currently set as:

• We are open breakfast, lunch and dinner.


• The operational hours of work are shift-based.

What you'll bring

Essential Skills and Experience

• Welcoming personality – You enjoy greeting
  people and making them feel comfortable.


• Good communication
  skills – You can talk and listen to people clearly
  and politely.


• Attention to detail – You can notice
  small things, like checking if a table is ready or if guests need help.


• Teamwork – You enjoy working
  with others and helping your teammates.


• Basic Organisational
  skills - You can keep track of reservations and guide
  guests to their tables.


• Able to stay calm
  under pressure – You can handle busy times and stay relaxed.


• Professional
  appearance – You look after your personal appearance and
  wear the provided uniform properly.

Preferred Skills

• Experience working in
  a restaurant or similar environment – If you’ve worked in
  a café, hotel, or restaurant before, that’s a plus.


• Knowledge of
  reservation systems – If you’ve used tools or systems for booking
  tables, that’s helpful.


• Good time management – You know how to
  manage your time well to make sure guests are seated on time.

What you'll get

• Complimentary Stays: Enjoy
  complimentary stays with breakfast at Dorchester Collection Hotels every
  year.


• Discounts with our
  hotels, and benefit from discounts at various high street and online
  shops


• Employee Perks: Enrol
  from day 1 into the Royal London Private Pension scheme (we contribute 8%
  towards your pension); Benefit from seasonal ticket loan, rental deposit
  scheme, private financial advice, and eye care vouchers.


• Training and Development: Advance
  in your career by accessing various apprenticeships from Level 2 to
  Hospitality Degree Level 5. We partner with outstanding nationally
  recognised Apprenticeship providers.


• Social Events:
  Participate in vibrant social events, including a summer party, winter
  ball, pub quizzes, and cultural and milestone recognition celebrations.


• Referral Bonus: Earn a
  £1000 bonus when you recommend a friend.


• Well-being Support: Access
  immediate well-being advice because we care about our employees.

We celebrate diversity and are
committed to creating an inclusive environment for all employees and
applicants. If you need us to do anything to support you during the recruitment
process (such as adjustments to how you apply, alternative formats of
information, or adjustments to the assessment process itself), please do call
People & Culture team on 02073197011 or email PeopleAndCultureLondon.UK@dorchestercollection.com so that
we can discuss how we can support you through this process.