Meeting & Events Beverage Manager

WHO ARE WE

At Pan Pacific London, luxury meets excellence and we invite you to be part of it. Graceful and refined, the hotel seamlessly combines thoughtful design, innovative wellness and a range of dining and drinking experiences, all conveniently located near Liverpool Street Station in London's prestigious Square Mile.

With 194 rooms and 43 suites, including the opulent Pan Pacific Suite, we redefine modern hospitality. Guests can unwind at SENSORY Spa & Wellbeing, our dedicated wellbeing floor, complete with an infinity pool, a high-performance gym and indulgent spa treatments.

A sanctuary of comfort and sophistication, Pan Pacific London invites guests to experience the very best of the city and to discover its hidden gems, both old and new.

ABOUT YOU

We are looking for a passionate and guest-focused Beverage Manager to become a valued member of our outstanding Meeting & Events Operations Team at Pan Pacific London.

You bring confidence, empathy, and professionalism to every interaction, whether with guests or colleagues. Calm under pressure and committed to excellence, you take pride in creating memorable experiences at every opportunity.

If you are detail-oriented, take genuine pride in your work, and consistently put people at the heart of everything you do, we would be delighted to hear from you.

JOB SUMMARY

As
a Meetings & Events Beverage Manager, you will be responsible for creating
exceptional experiences for our guests, ensuring the smooth operation and
execution of all meetings, conferences, and events. This role involves overseeing
the daily operations of beverage services during events, ensuring seamless
coordination within meeting rooms and addressing any client inquiries or issues
promptly. Your tasks as a Meetings & Events Beverage Manager will include
but not be limited to:

·
Continuously monitor beverage costs to ensure alignment with budgetary
constraints.

·
Ensure timely placement of all beverage orders and proactively address
potential order issues.

·
Communicate any beverage service level concerns to the Assistant and/or
Operations Manager.

·
Monitor compliance with local laws governing alcohol beverage service.

·
Strive to achieve or exceed budgeted financial goals.

·
Serve as the primary point of contact for clients, addressing inquiries
and liaising with them throughout the event to ensure satisfaction.

·
Assist in supervising daily shift operations.

YOUR BENEFITS WORKING AS A MEETINGS & EVENTS OPERATION BEVERAGE MANAGER AT PAN PACIFIC LONDON

At Pan Pacific London we take pride in our close-knit culture, commitment to development and focus on wellbeing. As part of our team, you will enjoy:

· Access to Mental Health First Aiders

· An extra day off to celebrate your birthday

· Cycle to Work Scheme

· Employee Referral Scheme

· Season Ticket Loan

· Enhanced Maternity and Paternity Policies

· Eye Care Voucher Scheme

· Social and Employee Wellness Activities

· Employee Assistance Programme, including 24/7 virtual GP and financial advisors

· Two hotel-wide social events per year, plus additional team gatherings

· Flexible Work Policy

· Complimentary dry cleaning for uniforms and work attire

· Reward and Recognition Programmes including Star of the Month, Manager of the Quarter, and Star of the Year

· Guest Experience Programme

· 50% Discount on Food and Beverage at Food & Beverage outlets at Pan Pacific London

· 30% Discount on internal spa treatments

· 30% Discount on Food & Beverage across Pan Pacific Hotel Group properties

· Friends & Family rates at Pan Pacific London and across Pan Pacific Hotels Group

· Complimentary meals prepared daily by our chefs

· Two fully paid Study Days per year (in addition to annual leave)

· Two fully paid Volunteer Days per year (in addition to annual leave)

· Career Progression, we’re committed to coaching and supporting your internal development within Pan Pacific Hotels Group

· Additional perks through YuLife

· Dedicated discounts with local eateries

ABOUT PAN PACIFIC HOTELS GROUP

Operated by Pan Pacific Hotels Group, Pan Pacific Hotels and Resorts is a global luxury brand with nearly 30 hotels and serviced suites across 22 cities in Asia Pacific, North America, and Europe, including seven new openings by 2025. Renowned for sincere and graceful service, Pan Pacific is the trusted choice for guests seeking refined, memorable experiences.

Join Our Family in the Heart of the City
Pan Pacific London, a Forbes Travel Guide Five-Star property, is proudly located in the vibrant heart of the City. We are honoured to have received multiple prestigious accolades, including:

₋ Hotel of the Year – Group (2023) | Catey Awards

₋ Hotel of the Year – London (2022/2023) | AA Hospitality Awards

₋ Forbes Five-Star Rating | 2022/2023

₋ Forbes Five-Star Rating | 2023/2024

₋ Forbes Five-Star Rating | 2024/2025

₋ Forbes Five-Star Rating | 2025/2026

₋ Forbes Four-Star Rating – SENSORY Wellbeing | 2023/2024

₋ Forbes Four-Star Rating – SENSORY Wellbeing | 2024/2025

Be part of something extraordinary, where excellence is recognised, and hospitality is redefined.

Eligibility: All applicants for the role of M&E Operations Beverage Manager must have the legal right to live and work in the UK without any restrictions. Proof of eligibility will be required at the interview stage.