Talent.com
The Langham, London
Reservations AgentThe Langham, London • West End, United Kingdom
Reservations Agent

Reservations Agent

The Langham, London • West End, United Kingdom
30+ days ago
Salary
£24,000.00 yearly
Job type
  • Full-time
Job description

Job Description

We are currently seeking to recruit a true hospitality professional, with the flair to deliver service at the highest level, in the position of a Reservations Agent.

The key activities connected with the role of the Reservations Agent are as follows:

  • answer all incoming Reservation enquiries, by telephone, fax or e-mail, in a timely manner, to the agreed departmental standard, and wherever possible to convert them to bookings.
  • to be fully knowledgeable in the operation, functionality and standards required in using the OPERA reservations system.
  • input reservations into the OPERA system, ensuring all details are accurate and complete in line with the agreed departmental standard.
  • maintain accurate filing systems for all correspondence within the department, and ensure all filing is completed daily.
  • to ensure all system traces are actioned on a daily basis
  • to ensure all 'no-shows' from the previous night are followed up and charged accordingly
  • to perform general office duties such as photocopying, scanning, filing daily.

Key requirements for the Reservations Agent role are as follows:

  • Excellent customer service skills and ability to build the rapport with guests
  • Ability to produce work with a high degree of accuracy and attention to detail
  • Strong organisational and administrative skills
  • Strong computer skills; all Microsoft Office packages and working knowledge of Opera PMS is essential.
  • Great team player
  • Positive attitude

The Langham, London offers a wide range of benefits which include: meals on duty, holidays, free accommodation at other Langham Hotels, pension plan, colleague recognition system, learning and development opportunities and many more.

The Langham London, London’s Original Grand Hotel and flagship of the international Langham Hospitality Group comprises 380 luxury bedrooms and suites, the acclaimed Roux at The Landau and Palm Court restaurants, the Artesian Bar, extensive Meeting & Events facilities and Europe’s first Chuan Spa.The team at the hotel prides itself on creating enchanting encounters for our guests and we’ve been doing so since 1865.

Create a job alert for this search

Reservations Agent • West End, United Kingdom

Similar jobs

Duty Manager

BeaverbrookLeatherhead, Surrey, United Kingdom
Full-time

At Beaverbrook, our Duty Managers play a key role in ensuring every Member, Resident and Guest enjoys a seamless and personalised five star experience.Warm, intuitive and knowledgeable, you will be... Show more

 • Promoted

Events and Exhibitions Coordinator

First Choice StaffShepperton, ENG, GB
Full-time

Our Client close to Heathrow is looking for an experienced Exhibition Coordinator to add to their team.They provide a unique range of services to clients from industries as diverse as Film & TV... Show more

 • Promoted

Mobile Refrigeration / Chiller Engineer

ABM UKHeathrow, ENG, GB
Full-time

SHIFT PATTERN: Mon, Tue, Wed, Thur, Fri 8-5pm.You will be utilising your core skills as an Air Conditioning service engineer, reactive fault diagnostics and installations associated to this company... Show more

 • Promoted

Refrigeration Engineer

Omega Resource GroupReigate, United Kingdom
Permanent

Job Title: Refrigeration Engineer.Omega are supporting a leading facilities management provider in their search for a Refrigeration Engineer work on a major UK supermarket contract.The right Refrig... Show more

 • Promoted • New!

Estate Agent

Frestons Estate Agents LimitedBorehamwood, ENG, GB
Full-time

Self Employed Sales & Lettings Estate Agent\n.Hybrid role with required travel in and around London.Flexible Hours (usually 09:00 18:00)\n.Commission Only - Estimated earnings between£36,... Show more

 • Promoted

Door to Door Canvasser

EverestMitcham, ENG, GB
Full-time

Ready to take on flexible, rewarding work with a company that values ambition and enthusiasm? Everest, one of the UK's leading home improvement brands is expanding in 2026! We are looking for D... Show more

 • Promoted

Customer Service Representative Agent Work From Home - Remote Online Panelists

ApexFocusGroupWatford, Hertfordshire, GB
Remote
Full-time +3

Now accepting applicants for Focus Group studies.Earn up to £700 per week part-time working from home.Must register to see if you qualify.No customer service representative agent experience needed.... Show more

 • Promoted

Refrigeration Service Engineer

RE GroupEast Blatchington, East Sussex, GB
Full-time

Refrigeration Service Engineer.Luton, Bedford & Cambridge Area (Field Based).Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good l... Show more

 • Promoted

Hotel Gardener

Wotton House HotelDorking, ENG, GB
Full-time

Join the Team at Wotton House!\n.At Wotton House, we're more than just a hotel - we're a destination where history, creativity and exceptional hospitality come together.Nestled within stunn... Show more

 • Promoted

Service Engineer - Compressed Air & Gas Systems

Allstaff RecruitmentEast Blatchington, East Sussex, GB
Full-time +1

We have an exciting opportunity for a.Service Engineer - Compressed Air & Gas Systems.Summary of the Service Engineer - Compressed Air & Gas Systems.Read the overview of this opportunity to underst... Show more

 • Promoted

Reservations and Events Agent - Gatwick

Valor Hospitality EuropeGatwick, West Sussex, United Kingdom
Full-time +1

Reservations and Events Agent - Gatwick.Holiday Inn London - Gatwick Airport.Reservations & Events Agent: Full Time 12 month contract.We are looking for a friendly, passionate and energetic Reserva... Show more

 • Promoted

Travel Agent

The Travel ExpertsSt Albans, England, United Kingdom
Full-time +1
Quick Apply

Are you passionate about travel and looking for a flexible way to earn income on your own terms? We’re expanding and looking for motivated individuals who want to build their own independent travel... Show more

Self-Employed Travel Agent

The Travel ExpertsSt Albans, England, United Kingdom
Full-time +1
Quick Apply

Are you passionate about travel and looking for a flexible way to earn income on your own terms? We’re expanding and looking for motivated individuals who want to build their own independent travel... Show more

Air Logistics Aerospace Customer Care Specialist - Sterling

Kuehne+NagelTW18, ENG, GB
Full-time

Air Logistics Aerospace Customer Care Specialist provides dedicated high level customer service and operations support to understand key accounts needs and requirements in proposing solutions to me... Show more

 • Promoted

Sales Manager - Luxury Hotel

Quest EmploymentSt Albans, England, United Kingdom
Full-time

Salary: £43,000 £47,000 per annum Location: St Albans, Hertfordshire Our client, a prestigious luxury hotel in Hertfordshire, is seeking an ambitious and experienced Sales Manag... Show more

 • Promoted

Air Conditioning Engineer West London

Office Owls Recruitment LimitedSouthall, England, United Kingdom
Full-time

Air Conditioning Engineer Join a Growing Team - Competitive Salary, Overtime & Career Progression We're looking for an experienced and motivated Air Conditioning Engineer to join our clients tea... Show more

 • Promoted

Gas Installations Engineer- £4000 Welcome Bonus

ao.comCrawley, ENG, GB
Full-time

Fuel your future with AO – and unlock serious earning potential.We're all about making work, work for you.With a shift pattern designed for real life, you'll have the flexibility you ... Show more

 • Promoted

Call Centre Representative Agent Work At Home - Part Time Paid Panelists

ApexFocusGroupCrawley, West Sussex, GB
Remote
Full-time +3

Now accepting applicants for Focus Group studies.Earn up to £700 per week part-time working from home.Must register to see if you qualify.No call centre representative agent experience needed.Call ... Show more

 • Promoted

Chiller Engineer

Critical Resource Group LtdSouthall, ENG, GB
Full-time

Are you a skilled Chiller Engineer? Or an experienced Air Conditioning Engineer looking to develop your career further?This could be the perfect opportunity for you to gain exposure to mission-crit... Show more

 • Promoted

Air Source Heat Pump Engineer

Ramki Heating LtdWest Ealing, ENG, GB
Full-time

Heat Pump Lead Engineer | Renewables Training ProvidedLondon & Surrounding Areas |£52-£58, 000 bas e sala ryJoin a Growing Renewable Energy BusinessRamki is a family-run business sp... Show more