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Pembrook Resourcing
Service AdvisorPembrook Resourcing • Reading, Berkshire, UK
Service Advisor

Service Advisor

Pembrook Resourcing • Reading, Berkshire, UK
22 days ago
Job type
  • Full-time
Job description
Service Advisor – Reading

Salary: £30,000 Basic | OTE: £38,000+

Location: Reading

Hours: Monday to Friday

The Opportunity

An excellent opportunity has arisen for an experienced Service Advisor to join a busy and professional dealership in Reading. This is a customer-focused role offering a great work-life balance with Monday to Friday hours and strong earning potential.

Key Responsibilities
  • Acting as the main point of contact for customers throughout the service and repair process.
  • Booking vehicles into the workshop for servicing, maintenance, and repair work.
  • Providing accurate updates on vehicle progress and managing customer expectations.
  • Preparing job cards and ensuring all required information is recorded accurately.
  • Liaising closely with the workshop team to ensure work is completed efficiently.
  • Upselling additional products and services where appropriate.
  • Handling customer queries and resolving any issues professionally.
  • Ensuring all administration is completed accurately and in line with company procedures.
Requirements
  • Previous experience as a Service Advisor within the motor trade is preferred.
  • Excellent customer service and communication skills.
  • Strong organisational and administrative abilities.
  • Ability to work effectively in a fast-paced environment.
  • Confident using dealership management systems and computer software.
  • Full UK driving licence.
What's on Offer
  • £30,000 basic salary.
  • £38,000+ OTE.
  • Monday to Friday working pattern – no weekends.
  • Supportive and professional working environment.
  • Ongoing training and career development opportunities.

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Service Advisor • Reading, Berkshire, UK

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