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Cheltenham Borough Council
Customer Service OfficerCheltenham Borough Council • Cheltenham, Gloucestershire, UK
Customer Service Officer

Customer Service Officer

Cheltenham Borough Council • Cheltenham, Gloucestershire, UK
6 days ago
Salary
£26,824.00 yearly
Job type
  • Full-time
  • Temporary
Job description

Are you passionate about delivering outstanding customer service and making a real difference in your community? Cheltenham Borough Council has an exciting Customer Service Officer opportunity!


Location: Hesters Way Community Resource Centre, Cheltenham, GL51 7SU

Salary: £26,824 - £28,142 per annum (pay award pending wef 1 April 2026)

Job Type: Fixed Term Contract, Full-Time

Closing Date: 31 May 2026


Come and work for an award-winning organisation!


We are an ambitious and forward-thinking council. We are committed to making Cheltenham a better place to live and work, enabling communities and businesses to thrive whilst protecting what is good about our town.


We aim to be an employer of choice where everyone is treated fairly and feels valued and respected. We aim to provide a stimulating and rewarding working environment that encourages our people to work together, provides opportunities for them to reach their full potential and achieve a healthy work/life balance.


Working at Cheltenham Borough Council means working as part of a committed, professional, and friendly team.


Customer Service Officer - The Role:


As a Customer Service Officer, you'll be the first point of contact for a wide range of enquiries across our housing se...

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Customer Service Officer • Cheltenham, Gloucestershire, UK

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