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Fortnum & Mason
Restaurant HostFortnum & Mason • Battersea Park Road, London, GB
Restaurant Host

Restaurant Host

Fortnum & Mason • Battersea Park Road, London, GB
27 days ago
Job type
  • Full-time
  • Part-time
Job description
Job Details Restaurant Host Located in the heart of Piccadilly in our beautiful flagship store. This central London location, offers so much to explore including restaurants, bars, cultural sites, shopping and more, and only a short walk from the Green Park Tube Station and plenty of bus stops.Host/Hostess - Diamond Jubilee Tea SalonEpitomising the sophistication of Afternoon and High Tea in all its splendour, our Diamond Jubilee Tea Salon serves an extraordinary selection of teas, our famous fluffy scones and delicious sandwiches 7 days a week for all those special occasions. The Queen opened the Tea Salon in in honour of her Diamond Jubilee. The Tea Salon also specialises in private dining hosting an array of events from charity balls to private birthday parties.We are currently looking for a Host/Hostess for our Diamond Jubilee Tea Salon. This is a pivotal role within the front of house team ensuring we leave a lasting impression on our valued customers.Key Accountabilities: Maintain a high customer focus and convey this attitude to all team membersEnsure that all standards of service are metFirst impression of restaurant and last warming goodbye, creating positive and fun experience for customers.Reservation bookkeeper, ensuring organized and accurate records of customers.Strive for customer satisfaction by meeting all personal and special requests of guests. We expect the successful candidate to have the following skills and experience: Experience as a successful Host/Hostess within Afternoon Tea or high-end restaurant.Excellent Microsoft office skillsExcellent communication skillsPassionate about customer service and hospitality industryBe really resilient and be able to manage upExcellent diary managementAn ability to challenge, build credibility with a wide range of audiences and work with integrity/confidentiality at all timesWe are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environmentIn the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.
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Restaurant Host • Battersea Park Road, London, GB

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