CUSTOMER SUPPORT ADVISOR
ROLE OVERVIEW
Were looking for a Customer Support Advisor to join our busy and friendly customer support team at Trinity Estates head office in Hemel Hempstead. This is a people-first role, centred on delivering outstanding service to the residents and clients across our residential property portfolio.
If youre a confident communicator who thrives in a fast-paced environment and genuinely enjoys helping people, wed love to hear from you.
ROLE EXPECTATIONS
This role is all about communication across phone, email and our online reporting systems. Youll be the first point of contact for residents and clients, handling a wide range of queries and ensuring every interaction is dealt with professionally, promptly and with care.
Youll work closely with our Property Management Team and other internal stakeholders, helping to keep things running smoothly across our regional property portfolios.
WHAT SUCCESS LOOKS LIKE
Youll be succeeding in this role if:
Customer Support Advisor • Hemel Hempstead, Hertfordshire, UK
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