Team Member - Health & Bodycare - Full Time (Fixed Term)

Team Member - Health & Bodycare - Full Time (Fixed Term)

Join Planet Organic as a Team Member in the Health & Bodycare department. You'll help customers with nutritional supplements, natural skincare, and lifestyle products, providing expert advice and ensuring a fun, educational, and rewarding experience.

Department: Health & Bodycare
Location: Westbourne Grove
Compensation: £13.00 / hour

Description: As a Team Member in the Health & Bodycare department, you will play a vital role in creating exceptional customer experiences that are fun, educational, and rewarding. You'll use your passion for health, wellbeing, and nutrition to provide expert advice on nutritional supplements, natural skincare, and lifestyle products, helping customers make informed choices to improve their overall health. You'll work closely with a dedicated team, contributing to various tasks to ensure the smooth running of the store. With opportunities for growth and development, you’ll be supported from day one as you begin your journey with Planet Organic.

Please note, this is a 3-month fixed-term role. The contract will continue until the original postholder returns or the arrangement is reviewed based on the needs of the team.

Key Responsibilities

• Make every customer experience fun, educational and rewarding.
• Provide expert advice to every customer on how to improve or maintain their health and general wellbeing by advising nutritional supplements, natural skincare and lifestyle products.
• Work as part of a team to get daily tasks done, this may involve working in areas outside of your normal duties.
• Maintain high standards of food hygiene and follow health and safety guidelines to ensure a safe and clean environment.
• This is not an exhaustive list of responsibilities and may change based on business needs.

What We're Looking For

• Qualified in, or working towards, a Nutrition or related field qualification from an accredited institution.
• Passionate about food, health and well‑being.
• Excellent customer service skills & willingness to learn.
• Strong understanding of food hygiene and health and safety practices in a retail and food & drink servery environment.
• Previous experience in retail and food & drink servery preferred but not essential.
• Our stores operate during evenings, weekends, and public holidays, so we're looking for team members who are flexible with their availability and can adapt to different shift patterns as needed.

Benefits

• 35% colleague discount across all stores
• 28 days of holiday per year (pro‑rated)
• Access to benefits after passing probation
• Access to pension arrangements after passing probation
• Excellent opportunities for career development and progression
• Be part of a welcoming team that's dedicated to making a positive impact