Talent.com
This job offer is not available in your country.
Customer Assistant - Warehouse Operative - Hempstead Valley

Customer Assistant - Warehouse Operative - Hempstead Valley

MARKS&SPENCERGillingham, England, United Kingdom
11 days ago
Job type
  • Full-time
Job description

Overview

Customer Assistant - Warehouse Operative - Hempstead Valley

Join our team at M&S as a Customer Assistant in Operations, where you'll play a vital role in keeping our store running smoothly behind the scenes. We're looking for hardworking individuals who take pride in ensuring our products are delivered, organised, and ready for our colleagues and customers.

You'll be responsible for accepting deliveries, unpacking goods, and preparing crates to ensure our shop floor is always fully stocked. Through your efficiency and agility, you'll help create a seamless shopping experience by keeping products available for our customers at all times.

At M&S, our operations team ensures our store runs like clockwork, so you'll need to be ready to roll up your sleeves and keep things moving.

Being digitally confident is essential. You'll use our in-store systems and tools to track deliveries, manage stock, and make sure our products are exactly where they need to be.

Being a team player is crucial. You'll work closely with colleagues from across the store to ensure a smooth operation, supporting your team and helping to create an inclusive environment.

Flexibility is also vital. You should be confident working across various operational tasks and be ready to adapt to the changing needs of the store.

Are you ready for it? Take your marks and get ready to apply.

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Working Pattern

  • Week 1 : Tuesday 12 : 00-16 : 00
  • Week 1 : Wednesday 09 : 00-18 : 00
  • Week 1 : Saturday 13 : 00-17 : 00
  • Week 2 : Sunday 09 : 00-18 : 00
  • Week 2 : Monday 17 : 00-21 : 00
  • Week 2 : Wednesday 14 : 00-18 : 00

Job Description

Purpose

  • To deliver a great shopping experience for their customers, putting customers before task every time
  • Champion new ways of working within stores through an open mindset and positive attitude
  • Complete tasks and processes that deliver 'best in town' standards
  • Serve and sell across all channels brilliantly well
  • Be the voice of our customer to help us continually improve
  • Key Accountabilities

  • Serve our customers efficiently and brilliantly well - on the shop floor and at service points
  • Deliver 'best in town' standards through presentation standards, availability and keeping the store clean and tidy
  • Skilled to utilise all digital tools and communication channels to do the job
  • Share customer and colleague feedback to help us do things better
  • Share knowledge and experience with colleagues to support others in building skill and confidence
  • Own their own learning & development and proactively access digital learning solutions
  • Know the daily sales targets, priorities, promotions & selling opportunities
  • Have great product knowledge to sell and recommend our products and services
  • Proactively engage with customers to understand their needs and make recommendations
  • Understand the store priorities and their part to play
  • Complete tasks with pace and in line with SOPs
  • Minimise cost and waste through good process practice
  • Follow safe and legal working practices
  • Key Capabilities

  • Understands how M&S operates, its strategy, future and the role they play
  • Committed to delivering excellent work fast with great attention to detail
  • Open to and acts on feedback, asking for this regularly
  • Sets performance objectives for self in conjunction with line manager and in line with business plans
  • Takes accountability for planning and managing own work efficiently to ensure objectives are met
  • Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things
  • Effective at communicating their intentions to others; ensures communication is clear and simple
  • In control of their own reactions and considers how to share their perspective to create better reaction for team
  • Copes well with change and work challenges and recovers quickly from its impact
  • Builds positive relationships by being a good listener and getting to know people by establishing a connection
  • Technical Skills / Experience

  • Contributing to store sales and cost control
  • Work across the store to get things done right first time within timescales
  • Comprehensive knowledge of customer shopping channels
  • Good level of product knowledge and services across the store
  • Up to date knowledge of the commercial operation and brilliant basics
  • Good level of digital capability and use of digital tools and applications
  • Understand customer needs and spot selling opportunities
  • Adapting to change
  • Good Knowledge of VM principles
  • Key Relationships and Stakeholders

  • Customers
  • Colleagues
  • Store Leadership
  • BIG
  • #J-18808-Ljbffr

    Create a job alert for this search

    Warehouse Operative • Gillingham, England, United Kingdom

    Related jobs
    • Promoted
    Team Assistant

    Team Assistant

    Southern HousingHastings, ENG, GB
    Full-time
    Are you an organised and proactive individual looking to play a key role in supporting a dynamic team? Southern Housing is seeking a?Team Assistant?to provide vital administrative and coordination ...Show moreLast updated: 3 days ago
    • Promoted
    • New!
    Sales Counter Assistant

    Sales Counter Assistant

    Talent FinderCorringham, ENG, GB
    Full-time
    Sales Counter Assistant | Corringham, Essex | Full Time | £27,000 – £30,000 + Uncapped Profit Share.Our client is an established plumbing and heating business based in Corringham,...Show moreLast updated: 15 hours ago
    • Promoted
    • New!
    FLT Driver / Warehouse Operative

    FLT Driver / Warehouse Operative

    StaffrightRayleigh, Eastern, UK
    Full-time
    Date posted : 12 September 2025.Check below to see if you have what is needed for this opportunity, and if so, make an application asap. Job Title : FLT Driver / Warehouse Operative.Days (Mon-Fri) : 06...Show moreLast updated: 7 hours ago
    • Promoted
    HGV Class 1 Driver

    HGV Class 1 Driver

    Gill Aggregates LtdBecontree, England, gb
    Full-time
    Gill Aggregates is currently recruiting HGV DRIVERS at their Dagenhamdepot.Drivers will be using artic lorries coupled to flatbed trailers if they are Class 1. Gill Aggregates is looking for enthusi...Show moreLast updated: 20 days ago
    • Promoted
    Healthcare Assistant

    Healthcare Assistant

    Safer Hand Solutions LtdFaversham, England, United Kingdom
    Full-time
    Healthcare Assistant Faversham, ME13 Temporary, Long days, Waking nights £13.SaferHandCare is a reputable provider of compassionate and high-quality care services, based in Maidstone.Our ethos is t...Show moreLast updated: 30+ days ago
    • Promoted
    Care Assistant

    Care Assistant

    Healthcare HomesClacton-on-Sea, Essex, UK
    Full-time
    Per Week Nights - 8pm - 8am (including every other weekend).Per Week Days - 8am to 8pm (including every other weekend).Are you a naturally caring person and want to help make a difference in p...Show moreLast updated: 10 days ago
    • Promoted
    • New!
    Warehouse Operative

    Warehouse Operative

    First Call Contract ServicesChelmsford, Eastern, UK
    Full-time
    We have an exciting opportunity to work for a nationally recognised logistics business, considered to be the leader in its field. The role of Warehouse Operative is based in Chelmsford.A high number...Show moreLast updated: 7 hours ago
    • Promoted
    Customer Assistant - Warehouse Operative - Hempstead Valley

    Customer Assistant - Warehouse Operative - Hempstead Valley

    Marks and SpencerGillingham, England, United Kingdom
    Full-time
    Customer Assistant - Warehouse Operative - Hempstead Valley.Join our team at M&S as a Customer Assistant in Operations, where you\'ll play a vital role in keeping our store running smoothly behind ...Show moreLast updated: 20 days ago
    • Promoted
    Customer Assistant - Warehouse Operative - Bluewater

    Customer Assistant - Warehouse Operative - Bluewater

    MARKS&SPENCERGreenhithe, England, United Kingdom
    Full-time
    Join our team at M&S as a Customer Assistant in Operations, where you\'ll play a vital role in keeping our store running smoothly behind the scenes. We\'re looking for hardworking individuals who ta...Show moreLast updated: 23 days ago
    • Promoted
    Garden Warehouse Assistant

    Garden Warehouse Assistant

    StaffrightChelmsford, England, United Kingdom
    Permanent
    Temp / seasonal – 6 months + (Full training provided).Monday – Friday – (optional overtime offered).Warehouse Duties - Receive and document incoming stock. Pick and pack orders accurately and effici...Show moreLast updated: 30+ days ago
    • Promoted
    Warehouse / Machine Operator

    Warehouse / Machine Operator

    Gravity PersonnelGreat Chart, England, gb
    Permanent
    We are currently looking for a Warehouse / Machine Operative to join our well established client in Ashford, Kent.There is an opportunityto gain a permanent contract with our client, following a qual...Show moreLast updated: 1 day ago
    • Promoted
    Customer Assistant - Warehouse Operative - Aylesford Simply Food

    Customer Assistant - Warehouse Operative - Aylesford Simply Food

    Marks and SpencerAylesford, England, United Kingdom
    Full-time
    Under 18 disclaimer This job role involves operating.This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. To deliver a great shopping e...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Assistant - Food - Hempstead Valley

    Customer Assistant - Food - Hempstead Valley

    Marks and SpencerGillingham, England, United Kingdom
    Full-time
    Join our team at M&S as a Customer Assistant in our Foods section, where you'll become a champion of our high-quality products, great value offers, and excellent customer service.We're seeking pass...Show moreLast updated: 21 days ago
    • Promoted
    Senior Care Assistant

    Senior Care Assistant

    Healthcare HomesSt. Leonards-on-Sea, East Sussex, UK
    Full-time
    Are you a naturally caring person and want to help make a difference in people’s lives? .If you are kind, compassionate and committed, we would love for you to join our care team at our lovely...Show moreLast updated: 10 days ago
    • Promoted
    • New!
    Forklift Driver Warehouse Operative

    Forklift Driver Warehouse Operative

    StaffrightRayleigh, Eastern, UK
    Permanent
    Staffright Southend Ltd is currently recruiting experienced FLT Drivers (Counterbalance or Reach) for a busy and well-established Global Distribution Company centre in Rayleigh.Scroll down the page...Show moreLast updated: 7 hours ago
    • Promoted
    • New!
    Senior Support Worker

    Senior Support Worker

    Achieve togetherClacton-on-Sea, Eastern, UK
    Permanent
    Senior Support Worker (Practice Lead).Is this your next job Read the full description below to find out, and do not hesitate to make an application. Are you looking to start the year by making a rea...Show moreLast updated: 7 hours ago
    • Promoted
    Customer Assistant - Warehouse Operative - Bluewater

    Customer Assistant - Warehouse Operative - Bluewater

    Marks and SpencerGreenhithe, England, United Kingdom
    Full-time
    Week 1 : Wednesday 17 : 30-21 : 30; Thursday 17 : 30-21 : 30; Saturday 06 : 00-15 : 00.Week 2 : Tuesday 17 : 30-21 : 30; Friday 13 : 30-21 : 30. Saturday 17 : 30-21 : 30.Join our team at M&S as a Customer Assistant in Opera...Show moreLast updated: 24 days ago
    • Promoted
    • New!
    Customer Sales Assistant

    Customer Sales Assistant

    Blackwater Recruitment LtdBrentwood, Eastern, UK
    Full-time
    Entry Level Customer Sales Assistant (No Experience Required) -.Do you have experience in a sales or customer service environment. Are you looking to start your career with a company that values you...Show moreLast updated: 7 hours ago
    • Promoted
    • New!
    Casual Care Assistant

    Casual Care Assistant

    Royal British LegionSt Leonards, South East, UK
    Full-time
    We're expanding our team and looking for a Casual Care Assistant to join us at Mais House.This flexible role offers day and night shifts, including weekends, on a casual, as-needed basis.Night shif...Show moreLast updated: 7 hours ago
    • Promoted
    Warehouse / Forklift Operative

    Warehouse / Forklift Operative

    24-7 Employment Services LtdTunbridge Wells, England, United Kingdom
    Full-time
    We are looking to hire initially a Counterbalance Forklift Truck Driver / Warehouse person in Tunbridge Wells.This will be 80 % picking / packing / warehouse and 20 % forklift.Operating a forklift Hand...Show moreLast updated: 30+ days ago