Talent.com
This job offer is not available in your country.
Customer Assistant - Warehouse Operative - Hempstead Valley

Customer Assistant - Warehouse Operative - Hempstead Valley

Marks and SpencerGillingham, England, United Kingdom
20 days ago
Job type
  • Full-time
Job description

Overview

Customer Assistant - Warehouse Operative - Hempstead Valley. Join our team at M&S as a Customer Assistant in Operations, where you\'ll play a vital role in keeping our store running smoothly behind the scenes. We\'re looking for hardworking individuals who take pride in ensuring our products are delivered, organised, and ready for our colleagues and customers. You\'ll be responsible for accepting deliveries, unpacking goods, and preparing crates to ensure our shop floor is always fully stocked. Through your efficiency and agility, you\'ll help create a seamless shopping experience by keeping products available for our customers at all times. Being digitally confident is essential; you\'ll use our in-store systems and tools to track deliveries, manage stock, and make sure our products are exactly where they need to be. Being a team player is crucial; you\'ll work closely with colleagues from across the store to ensure a smooth operation, supporting your team and helping to create an inclusive environment. Flexibility is vital; you should be confident working across various operational tasks and be ready to adapt to the changing needs of the store.

Health and safety note : To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Working Pattern :

  • Week 1 : Tuesday 12 : 00-16 : 00
  • Week 1 : Wednesday 09 : 00-18 : 00
  • Week 1 : Saturday 13 : 00-17 : 00
  • Week 2 : Sunday 09 : 00-18 : 00
  • Week 2 : Monday 17 : 00-21 : 00
  • Week 2 : Wednesday 14 : 00-18 : 00

Job Description

Purpose

  • To deliver a great shopping experience for their customers, putting customers before task every time
  • Champion new ways of working within stores through an open mindset and positive attitude
  • Complete tasks and processes that deliver best in town\' standards
  • Serve and sell across all channels brilliantly well
  • Be the voice of our customer to help us continually improve
  • Key Accountabilities

  • Serve our customers efficiently and brilliantly well - on the shop floor and at service points
  • Deliver best in town\' standards through presentation standards, availability and keeping the store clean and tidy
  • Skilled to utilise all digital tools and communication channels to do the job
  • Share customer and colleague feedback to help us do things better
  • Share knowledge and experience with colleagues to support others in building skill and confidence
  • Own their own learning & development and proactively access digital learning solutions
  • Know the daily sales targets, priorities, promotions & selling opportunities
  • Have great product knowledge to sell and recommend our products and services
  • Proactively engage with customers to understand their needs and make recommendations
  • Understand the store priorities and their part to play
  • Complete tasks with pace and in line with SOPs
  • Minimise cost and waste through good process practice
  • Follow safe and legal working practices
  • Key Capabilities

  • Understands how M&S operates, its strategy, future and the role they play
  • Committed to delivering excellent work fast with great attention to detail
  • Open to and acts on feedback, asking for this regularly
  • Sets performance objectives for self in conjunction with line manager and in line with business plans
  • Takes accountability for planning and managing own work efficiently to ensure objectives are met
  • Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things
  • Effective at communicating their intentions to others; ensures communication is clear and simple
  • In control of their own reactions and considers how to share their perspective to create better reaction for team
  • Copes well with change and work challenges and recovers quickly from its impact
  • Builds positive relationships by being a good listener and getting to know people by establishing a connection
  • Technical Skills / Experience

  • Contributing to store sales and cost control
  • Work across the store to get things done right first time within timescales
  • Comprehensive knowledge of customer shopping channels
  • Good level of product knowledge and services across the store
  • Up to date knowledge of the commercial operation and brilliant basics
  • Good level of digital capability and use of digital tools and applications
  • Understand customer needs and spot selling opportunities
  • Adapting to change
  • Good Knowledge of VM principles
  • Key Relationships and Stakeholders

  • Customers
  • Colleagues
  • Store Leadership
  • BIG
  • #J-18808-Ljbffr

    Create a job alert for this search

    Warehouse Operative • Gillingham, England, United Kingdom

    Related jobs
    • Promoted
    HGV Class 1 Driver

    HGV Class 1 Driver

    Gill Aggregates LtdBecontree, England, gb
    Full-time
    Gill Aggregates is currently recruiting HGV DRIVERS at their Dagenhamdepot.Drivers will be using artic lorries coupled to flatbed trailers if they are Class 1. Gill Aggregates is looking for enthusi...Show moreLast updated: 20 days ago
    • Promoted
    Healthcare Assistant

    Healthcare Assistant

    Safer Hand Solutions LtdFaversham, England, United Kingdom
    Full-time
    Healthcare Assistant Faversham, ME13 Temporary, Long days, Waking nights £13.SaferHandCare is a reputable provider of compassionate and high-quality care services, based in Maidstone.Our ethos is t...Show moreLast updated: 30+ days ago
    • Promoted
    Care Assistant

    Care Assistant

    Healthcare HomesClacton-on-Sea, Essex, UK
    Full-time
    Per Week Nights - 8pm - 8am (including every other weekend).Per Week Days - 8am to 8pm (including every other weekend).Are you a naturally caring person and want to help make a difference in p...Show moreLast updated: 10 days ago
    • Promoted
    Assistant Store Manager

    Assistant Store Manager

    .BIG YELLOW SELF STORAGE COMPANY LIMITEDCanterbury, ENG, GB
    Full-time
    Role : Assistant Store Manager / Location : Canterbury / Salary : £27,017 per annum (OTE £29,718) plus benefits / Hours of work : 40 hours per week - 5 out of 7 days, working a mixture of e...Show moreLast updated: 30+ days ago
    • Promoted
    Sales Counter Assistant

    Sales Counter Assistant

    Talent FinderStanford-le-Hope, England, gb
    Full-time
    Sales Counter Assistant | Corringham, Essex | Full Time | £27,000 – £30,000 + Uncapped Profit Share Our client is an established plumbing and heating business based in Corringham, Essex, with over ...Show moreLast updated: 1 day ago
    • Promoted
    Warehouse Operative

    Warehouse Operative

    CSSChelmsford, Essex, United Kingdom
    Temporary
    Warehouse Operative Chelmsford Monday – Friday, 8 : 00am – 4 : 00pm We are actively recruiting a number of reliable and hardworking Warehouse Operatives to join our clients team in Chelmsford.This rol...Show moreLast updated: 11 days ago
    • Promoted
    Customer Assistant - Warehouse Operative - Bluewater

    Customer Assistant - Warehouse Operative - Bluewater

    MARKS&SPENCERGreenhithe, England, United Kingdom
    Full-time
    Join our team at M&S as a Customer Assistant in Operations, where you\'ll play a vital role in keeping our store running smoothly behind the scenes. We\'re looking for hardworking individuals who ta...Show moreLast updated: 23 days ago
    • Promoted
    Garden Warehouse Assistant

    Garden Warehouse Assistant

    StaffrightChelmsford, England, United Kingdom
    Permanent
    Temp / seasonal – 6 months + (Full training provided).Monday – Friday – (optional overtime offered).Warehouse Duties - Receive and document incoming stock. Pick and pack orders accurately and effici...Show moreLast updated: 30+ days ago
    • Promoted
    Warehouse / Machine Operator

    Warehouse / Machine Operator

    Gravity PersonnelGreat Chart, England, gb
    Permanent
    We are currently looking for a Warehouse / Machine Operative to join our well established client in Ashford, Kent.There is an opportunityto gain a permanent contract with our client, following a qual...Show moreLast updated: 1 day ago
    • Promoted
    Customer Assistant - Warehouse Operative - Aylesford Simply Food

    Customer Assistant - Warehouse Operative - Aylesford Simply Food

    Marks and SpencerAylesford, England, United Kingdom
    Full-time
    Under 18 disclaimer This job role involves operating.This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. To deliver a great shopping e...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Assistant - Food - Hempstead Valley

    Customer Assistant - Food - Hempstead Valley

    Marks and SpencerGillingham, England, United Kingdom
    Full-time
    Join our team at M&S as a Customer Assistant in our Foods section, where you'll become a champion of our high-quality products, great value offers, and excellent customer service.We're seeking pass...Show moreLast updated: 21 days ago
    • Promoted
    Senior Care Assistant

    Senior Care Assistant

    Healthcare HomesSt. Leonards-on-Sea, East Sussex, UK
    Full-time
    Are you a naturally caring person and want to help make a difference in people’s lives? .If you are kind, compassionate and committed, we would love for you to join our care team at our lovely...Show moreLast updated: 10 days ago
    • Promoted
    Homecare Assistant

    Homecare Assistant

    Nurse PlusHastings, England, gb
    Full-time
    Homecare Assistant Join Nurseplus as a Homecare Assistant – Make a Real Difference in Your Community Every Day Are you passionate about making a positive impact in the lives of vulnerable people in...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Assistant - Warehouse Operative - Bluewater

    Customer Assistant - Warehouse Operative - Bluewater

    Marks and SpencerGreenhithe, England, United Kingdom
    Full-time
    Week 1 : Wednesday 17 : 30-21 : 30; Thursday 17 : 30-21 : 30; Saturday 06 : 00-15 : 00.Week 2 : Tuesday 17 : 30-21 : 30; Friday 13 : 30-21 : 30. Saturday 17 : 30-21 : 30.Join our team at M&S as a Customer Assistant in Opera...Show moreLast updated: 24 days ago
    • Promoted
    Casual Funeral Service Operative

    Casual Funeral Service Operative

    Dignity Funerals LimitedHastings, England, gb
    Full-time
    Position : Casual Funeral Service Operative Location : Hinkley Funeral Directors, Hastings Job Type : Casual Salary : £12. We're looking for compassionate individuals to join our team on a casual ba...Show moreLast updated: 16 days ago
    • Promoted
    Healthcare Assistant

    Healthcare Assistant

    First Option HealthcareClacton-on-Sea, England, United Kingdom
    Permanent +1
    Here at FOH we have got a great opportunity to work one on one with patients in their family homes.We are looking for HCA'S / Carers with experience working with adults or children with the followi...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Assistant -Fashion, Home & Beauty - Hempstead Valley

    Customer Assistant -Fashion, Home & Beauty - Hempstead Valley

    Marks and SpencerGillingham, England, United Kingdom
    Full-time
    Join our team at M&S as a Customer Assistant in our Clothing & Home section, where you'll become a champion of our stylish products, on-trend designs, and exceptional customer service.We're looking...Show moreLast updated: 2 days ago
    • Promoted
    • New!
    Counter Assistant

    Counter Assistant

    Sydenhams LimitedGillingham, England, United Kingdom
    Full-time
    About Us : Sydenhams are an established, family-run company that prides itself on our top-quality service, products, and people across every area of the business. Our Hire Centres have a fleet of ove...Show moreLast updated: 10 hours ago