Ecommerce Manager - EMEA & ROW

Medik8 Borehamwood, England, United Kingdom

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Medik8 Borehamwood, England, United Kingdom

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Join to apply for the Ecommerce Manager - EMEA & ROW role at Medik8

Medik8 is on a remarkable growth journey - and we’re now building out our newly formed D2C EMEA & RoW team to help take our international ecommerce offering to the next level.

As our Ecommerce Manager, you’ll play a pivotal role in owning and optimising our international e-commerce operations. You’ll be responsible for the trading performance of our EU and Rest of World websites - driving revenue, improving the customer experience, and executing localised campaigns with precision and impact.

You’ll lead a small team and collaborate closely with marketing, creative, logistics, digital and customer service to deliver seamless experiences, while also getting stuck into new site launches as we localise and scale across new markets.

Why You’ll Love This Role

• Take ownership of a growing e-commerce channel and help shape our international D2C roadmap
• Work cross-functionally across digital, creative, logistics, and customer service
• Be part of major site launches and localisation projects across new markets
• Collaborate with world-class paid media and digital teams
• Join a passionate, high-growth business
  
  

Key Responsibilities

• Trading & Performance: Build and lead trading calendars across markets, aligning with marketing to define promo cadence and seasonal priorities
• Campaign Execution: Brief and execute global and localised campaigns across site and channels, working with creative and agency partners
• Website Management: Oversee site merchandising, content updates, and day-to-day optimisation across EMEA & RoW D2C sites
• UX Optimisation: Drive conversion through A/B testing, UX enhancements, and functionality improvements in collaboration with digital and creative teams
• Paid Media: Manage our agency partners and ensure acquisition channels are delivering ROI
• Ops Oversight: Work closely with logistics, supply, and 3PL teams to ensure product availability and timely delivery
• Reporting & Insights: Own e-commerce performance reporting, customer insights, and data-driven decision-making
• People Management: Lead, coach and develop 1–2 Ecommerce Executives
• Collaboration: Partner with global functions across marketing, customer experience, and operations to align strategy and drive results
  
  

Your Skills & Experience

• Proven experience in e-commerce management or digital trading, ideally across EMEA or international markets
• Hands-on CMS/platform management experience (Shopify preferred)
• Strong analytical mindset with knowledge of tools like GA4, Excel, and A/B testing platforms
• Experience managing external agencies (e.g. paid media, creative, SEO)
• Excellent project management skills and a collaborative mindset
• Experience leading or mentoring junior team members
• A passion for delivering exceptional customer experiences and performance-driven strategy
  
  

About Us

Founded in 2009 by UK scientists and brothers, Elliot and Daniel Isaacs, we are a British, B Corp certified dermatological skincare brand, globally renowned for our age-defying heroes that deliver results without compromise.

Our mission is to simplify the route to great skin through the highest quality, most efficacious and trusted products on the market. All this is underpinned by our pioneering CSA Philosophy of vitamin C plus sunscreen by day, and vitamin A (retinoids) by night which addresses 90% of anti-ageing skincare needs to deliver more youthful-looking skin.

Culture & Benefits

We are fuelled by our commitment to sustainability, quality, efficiency, and an unwavering passion for our customers. Championing solutions-focused thinking, we possess a purpose-driven mentality and strive to work with integrity and agility, always. We are collaborative go-givers; our diverse talents work cross-functionally and we achieve more together. We are proud to do everything in-house, challenging the norm and pushing the boundaries of possibility. It’s just who we are!

Some of the perks of being part of the Medik8 team include:

• 25 days holiday + bank holidays
• Flexible & Hybrid working
• Private Medical Insurance + Mental Health support
• Employee Assistance Program (EAP)
• Annual Performance Bonus
• Long Service Awards
• 75% discount + Annual Product Allowance
• Flexible Career opportunities
• Up-skilling support + regular Lunch & Learns
• 2 Volunteering days per year
• Matched Charitable Giving Scheme
  
  

Want to do a little more research before you apply?

Head over to our main careers page to find out more about the team and our values. You can also find out more about us on LinkedIn, Glassdoor & Instagram.

At Medik8, we believe that diversity within our workplace drives innovation. We celebrate multiple backgrounds, cultures, approaches and points of view, and believe that when people feel respected and included, they can truly flourish. We’re committed to advancing equal opportunities and we’re dedicated to building a workforce as diverse as our consumer base, creating a multifaceted, equitable and inclusive culture and allowing all colleagues to bring their whole selves to work.

Our DE&I ethos also flows through our recruitment process. Studies have found that minority groupings tend to apply for roles only when they meet 100% of the role requirements, in comparison to non-minority grouping tend to apply when they meet only 60% of the role requirements (Hewlett Packard ). The requirements listed in our job descriptions are guidelines, not hard and fast rules, so if you think you meet 60+ of the role spec and are passionate, excited & feel like you have the potential to fulfil the rest - then we want to hear from you!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Personal Care Product Manufacturing

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