Support Services Assistant - Integrated Services - Hotel Services

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role:

The Hotel Service Department function aims to achieve delivery of a quality service for Integrated Services, Catering Sevices, Divisionwide Driving Services, Divisionwide Ground Maintenance and Centralised Switchboard services.

Integrated Service function is to achieve delivery of a quality service for:

• Core Cleaning
• Catering Related Duties
• Patients Personal Clothing Service
• Porter/Messenger Services

Duration, Location, and Working Pattern:

Permanent

The shift patten for this post are

Post 1: 12.33 hours per week (Monday – Friday 16.00 – 19.00)

Post 2: 14.8 hours per week (Monday – Friday 16.30 – 19.00)

Post 3: 22.22 hours per week (Monday – Friday 15.30 – 20.00)

Please note the salary is pro rata for part time hours.

Gorbals Health centre

Key responsibilities:

Core Cleaning

• All aspects of cleaning ensuring cleaning work schedules are followed
• Operation of cleaning equipment (see attached equipment list)
• Removal and disposal of waste
• Litter picking within 10m radius of buildings
• Curtain/Screen Hanging

Catering Related Duties

• Meal service tasks (including plating meals) as per departmental HACCP system
• Record food, fridge and hot plate temperatures as per departmental HACCP system
• Dishwashing
• Prepare for next meal service
• Operation of catering related equipment (see attached equipment list)
• Removal and disposal of waste

Patients Personal Clothing Service

• Sorting and classification of clothing before washing
• Operation of laundry equipment (see attached equipment list)
• Sorting and packing of clean garments
• Removal and disposal of waste

Porter / Messenger Services

• Collect and distribute on site mail
• Operation of mail equipment (see attached equipment list)
• Collection and onward transmission of specimens and sharps boxes
• Patient transport on site and off site
• Patient escort duties
• The movement of furniture and office equipment

Porter / Messenger Services Cont

• Meal distribution, collection and delivery
• Laundry collection and distribution
• Site security checks
• Waste collection
• Staff escort duties
• Deliver of Medical gasses
• Vehicle cleaning

General

• Follow work schedules as instructed
• Report any faults to supervisor
• Use equipment only as instructed
• Record information as per departmental BSI 9001 :2000 quality system
• Work in a safe manner and give consideration to others around you
• Ensure all statutory and Divisional procedures are followed

Knowledge, training, qualifications and/or experience required to do the job:

• Knowledge of all of aspects Integrated Service as in job purpose (Induction training provided)
• Training in the use of all machinery used (Training provided)
• Knowledge of Health and Safety (Training provided)
• Knowledge of COSHH (Training provided)
• Knowledge of Lifting and Handling (Training provided)
• Basic Food Hygiene certificate (Training provided)
• Knowledge of Infection Control practices (Training provided)
• For tasks involving driving duties a driving licence is necessary

What we offer:

• We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.
• As an NHS Scotland employee, you will be entitled to:
• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

Interested?

If you would like to find out more, we would love to hear from you.

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