Job Description
Europcar is looking for Fleet Administrator
You've probably heard of Europcar. You probably think we just rent cars at the airport. We do so much more!
Would you like to be part of the Europcar team? We are looking for Fleet Administrator to coordinate the delivery and collection of our vehicles for our customers. This is a service that is central to our customer experience so it's vital it's done efficiently and professionally.
You'll be working with our delivery and collection teams who are on the frontline of the customer relationship with our brand. You'll also be working with our central fleet team and local branches. Plus you could be required to deliver and collect vehicles for customers so you could be the first person a customer meets from Europcar. Creating a great impression is vital. Having a confident manner is also important because you may need to prepare the vehicle for the customer and deliver it with a good handover.
What we can offer you:
* Competitive Basic Salary
* Starting on 5.6 holiday (including bank holidays)
* Enhanced Maternity Leave (subject to service and earning qualifications)
* Pension
* Discounted car hire rates across our network
* 20% discount on EE mobile phone contracts*
* Confidential legal and support service through BUPA
* Career progression and development
*forms part of current non contractual benefit offering
What we are looking for
* A full, valid clean driving licence, with a minimum of 4 years driving experience is required
* Reliable, flexible, positive and professional
* Good team player
* Exceptional customer service skills
* Ability to adapt to the needs of the business
* A keen and enthusiastic nature
Main Tasks & Responsibilities
* Organise the delivery and collection of vehicles to maximise service standards and minimise costs
* Source vehicles to meet customer bookings, working with the central fleet team and local branches
* Ensure the accurate completion of all vehicle documentation on the in house rental system
* Organise repairs and warranty work to vehicles where necessary
* Accurately complete all fuel documentation daily and ensure competent members of staff receive fuel deliveries in accordance with relevant legislation
* Identify and report new business opportunities
Fleet Administrator • Edinburgh
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