NOC Team Lead

We are seeking a NOC Team Lead for our client based in Droitwich, Worcestershire.

The NOC Team Lead will oversee our Network Operations Centre, ensuring the highest levels of service availability and performance across our nationwide FTTP and Fixed Wireless Access (FWA) networks. The role will manage a mixed team of in-country and offshore engineers, driving operational excellence, continuous improvement and incident resolution for more than 650 live network locations. The NOC Team Lead will report into the Head of Networks.

This is a contract role initially for 3 months with good possibility of extension.

The rate is £350-375 per day outside IR35.

Please note that this role is 4 days per week on client's site and 1 day remote.

Required skills and experience :

• Broadband with FTTH, FTTX, Fixed wireless access, Routing, Switching, CCNP & Above certifications.
• Proven experience in a NOC, Service Operations, or similar network management environment.
• Strong technical knowledge of IP Networking, FTTP, and fixed wireless access networks.
• Demonstrated leadership and people management skills, ideally with experience leading distributed or offshore teams.
• Excellent problem-solving, communication and stakeholder management abilities.
• Strong organisational skills and attention to detail.
• Experience with monitoring platforms, ticketing systems and incident management tools.

Certi...