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Triage and Engagement Officer

Triage and Engagement Officer

Brackenberry LimitedCity of Westminster, England, United Kingdom
13 days ago
Job type
  • Temporary
Job description

Overview

We are working closely alongside a Local Authority in Lewisham to assist with the appointment of a Triage and Engagement Officer, on a 9-month contract, likely to be extended at client\'s discretion. Please apply with your CV for immediate consideration.

Rate of Pay : £17.78 - £22.64 per hour

Responsibilities

  • Develop and implement a single front door triage system for Lewisham Works.
  • Provide trauma-informed triage to residents, young people, and personal advisors.
  • Conduct outreach to engage harder-to-reach resident groups, such as NEET young people and inactive individuals.
  • Support the employer engagement team to broker and enrol residents into Intermediate Labour Market (ILM) placements.
  • Develop and maintain relationships with employers to promote opportunities for young people.

Requirements

  • Evidence of training or awareness in trauma-informed practice (desirable).
  • Proven experience of working with diverse resident groups, including those harder to engage.
  • Track record in customer service and stakeholder relationship management.
  • Experience in trauma-informed practices, outreach, or community engagement.
  • Experience using IT systems for data management and reporting.
  • Good levels of literacy and numeracy.
  • #J-18808-Ljbffr

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    Engagement Officer • City of Westminster, England, United Kingdom

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