Facilities Manager

Facilities Manager

Location : Ashford, Kent

Business Unit : Workplace FM

Working hours : Monday to Friday, 9 : 00am – 5 : 30pm

Salary : Up to £50,000 per annum

About the role

Our client is looking for an experienced Facilities Manager to oversee the provision of facilities services at their Ashford site. The role covers compliance, hard and soft services, building maintenance and service charge management. You will be responsible for maintaining excellent relationships with occupiers, contractors and service providers, while ensuring the smooth day-to-day operation of the site.

Key responsibilities

Manage the delivery of all facilities services in line with lease obligations and industry standards

Prepare, monitor and reconcile annual service charge budgets in accordance with the RICS Code of Practice

Build and maintain strong relationships with occupiers, ensuring they are kept informed of all relevant works and services

Carry out regular inspections of the property, including all common parts, plant rooms, service areas and car parks

Oversee fault reporting, insurance claims, permits to work and contractor performance

Promote sustainability initiatives, including waste reduction, recycling and energy monitoring

Maintain statutory compliance records, including health and safety risk assessments, fire safety, water hygiene, asbestos management and site logbooks

Lead supplier reviews, monitor contract performance and benchmark service delivery

Assist with long-term maintenance planning and service charge forecasting

Skills and experience

Strong background in property and facilities management, ideally within a mixed-use portfolio

Proven experience managing complex service charge budgets

Excellent communication, leadership and organisational skills

Experience managing service partners and delivering high standards of customer service

Knowledge of contract procurement, tender processes and project briefs

Strong IT and reporting skills

Interest in technical or engineering aspects of facilities management (desirable)

Qualifications

Membership of the Institute of Workplace and Facilities Management (IWFM)

NEBOSH General Certificate or IOSH certification

Why apply?

This is an excellent opportunity to take ownership of a key site for our client, where you will play an important role in the delivery of facilities services. In return, you will receive a competitive salary of up to £50,000 and the chance to develop your career within a leading facilities management environment