Service Desk Support average salary in United Kingdom, 2025

Other duties and responsibilities:Line management of the ICT Service desk functionHands on technical troubleshooting and resolution of incidentsManagement of ICT Service Desk resources and work allocationDefine and document ICT Service desk and 1st and 2nd Line standard operating proceduresTechnical...

IT Service Desk | 1st / 2nd Line | IT SupportMy client is a household name with offices in Epping; the role will be onsite Monday to Friday. As the Service Desk Analyst, you would be a key member of the IT Service Team. Providing crucial information to the Service Manager when major incidents are af...

Required Experience:5+ years in a technical support or infrastructure role, ideally within a service desk or MSP environment. This key role will oversee escalations from the service desk team, act as a senior point of technical expertise across infrastructure platforms, and contribute to strategic I...

We are seeking a highly skilled Second Line Support Engineer on behalf of a well-established Managed Service Provider (MSP) dedicated to delivering high-quality IT solutions. This role is crucial in providing advanced technical support, resolving complex IT issues, and ensuring excellent customer se...

My client is seeking a highly motivated and experienced Service desk / Contact support professional to join their team in Watford. Proven experience in a service desk or contact support role. Contributing to the development of support processes and procedures to improve service quality and customer ...

Amazon's IT Services Support is the first point of contact for technical support service requests. Our IT Support Technician spends their day fielding incoming support chats, calls and online requests on behalf of Amazon employees worldwide. The successful IT Support Technician will be customer focu...

Second Line IT Support Engineer / Technical Service Desk Technician who has excellent troubleshooting, customer service and communication skills with a solid 2nd Line technical support background covering hardware / software, networking, routers, firewalls, Hubs, LAN/WAN, Switches, PC installs etc. ...

The Global IT Support Service Desk is responsible for providing premium, 24 hours a day, 7 days a week call center and email support to Kirkland Attorneys, Clients and Investors in regard to application-related issues and requests. Handling other tasks and projects as required for supporting the ove...

Coordination and management of the Service Desk & Field Support unit. Experience in the coordination of an IT service / support team is an advantage. Maintaining and ensuring efficient and service-oriented processing of IT inquiries. Management of deployed service providers. ...

The Global IT Support Service Desk is responsible for providing premium, 24 hours a day, 7 days a week call center and email support to Kirkland Attorneys, Clients and Investors in regard to application-related issues and requests. Handling other tasks and projects as required to support the overall...

You will be part of a dynamic and fast paced team providing a central point of contact for our clients, engineers and sub-contractors.Your main duties will be to keep our in house and client systems up to day.Liaise with client, engineers and subcontractors to ensure works are booked in and complete...

The Global IT Support Service Desk is responsible for providing premium, 24 hours a day, 7 days a week call center and email support to Kirkland Attorneys, Clients and Investors in regard to application-related issues and requests. Handling other tasks and projects as required to support the overall...

Working within the End User Support team the Service Desk Engineer provides technical support and maintenance to all supported IT business users systems hardware and applications. Whilst providing expert technical support the Service Desk Engineer will ensure incidents and requests are resolved in a...

As a native Germanspeaking Support Engineer based out of our Cambridge office you will be responsible for providing highquality technical support to Alexa Question & Answering (Q&A) internal and external customers. Commitment to providing highquality support and exceptional customer service....

An exciting opportunity has arisen for a permanent ICT Service Desk Manager to join our client at their head office based in the Ilford area. Working within the ICT Department you will be directly responsible for providing support for existing and emerging ICT services to all employees based at head...

IT Technician / Helpdesk Support Engineer / Service Desk Analyst who has previous experience working on an IT Technical Help Desk supporting Windows and Microsoft 365 with a good understanding of computer networking, and who has excellent written and verbal communication skills is required for a thr...

As a native German-speaking Support Engineer based out of our Cambridge office, you will be responsible for providing high-quality technical support to Alexa Question & Answering (Q&A) internal and external customers. Commitment to providing high-quality support and exceptional customer service. If ...

This key role will oversee escalations from the service desk team, act as a senior point of technical expertise across infrastructure platforms, and contribute to strategic IT initiatives. Familiarity with ITSM platforms like Jira Service Desk. An established global organisation is seeking a Technic...

We have a fantastic new job opportunity for a Junior / Trainee Help Desk First Line Technical Support Analyst / Service Desk Engineer who has an interest in developing an IT career with excellent customer service and communication skills. Once trained, working as the Junior / Trainee Help Desk First...

As a native Germanspeaking Support Engineer based out of our Cambridge office you will be responsible for providing highquality technical support to Alexa Question & Answering (Q&A) internal and external customers. Commitment to providing highquality support and exceptional customer service....

Working within the End User Support team the Service Desk Engineer provides technical support and maintenance to all supported IT business users systems hardware and applications. Whilst providing expert technical support the Service Desk Engineer will ensure incidents and requests are resolved in a...

As a native French-speaking Support Engineer based out of our Cambridge office, you will be responsible for providing high-quality technical support to Alexa Question & Answering (Q&A) internal and external customers. Commitment to providing high-quality support and exceptional customer service. If ...

As a native Frenchspeaking Support Engineer based out of our Cambridge office you will be responsible for providing highquality technical support to Alexa Question & Answering (Q&A) internal and external customers. Commitment to providing highquality support and exceptional customer service....

Service Desk Support Analyst – 5 days on site. We are looking for an experienced and talented Service Desk Support Analyst to join one of our biggest customers based in Cardiff. Experience working within an IT service desk / IT Support environment. Providing excellent customer service via in person ...

We are seeking a highly skilled Second Line Support Engineer on behalf of a well-established Managed Service Provider (MSP) dedicated to delivering high-quality IT solutions. This role is crucial in providing advanced technical support, resolving complex IT issues, and ensuring excellent customer se...