Service Desk Manager average salary in United Kingdom, 2025

Service Desk/Delivery Manager - Incident Manager | MUST HOLD ACTIVE DV Are you a highly experienced Service Desk Manager with a strong background in Incident and Major Incident Management? Do you thrive in high-pressured environments and enjoy leading technical teams that provide critical support to...

Other duties and responsibilities:Line management of the ICT Service desk functionHands on technical troubleshooting and resolution of incidentsManagement of ICT Service Desk resources and work allocationDefine and document ICT Service desk and 1st and 2nd Line standard operating proceduresTechnical...

Service Desk / Incident ManagerTarget Start Date: ASAPTarget End Date: 31/03/2026Rate: DAY £480 Inside per dayLocation of role: Corsham , Fully on site Clearance Required: SC OR DVWorking Pattern (Mon-Fri, Shifts, on-call): MON-FRIWe are seeking an experienced Service Desk Manager to lead a well-est...

A driving license is necessary due to their sites and services that may require visits within the London areaTo strengthen the team, they are looking to recruit an experienced Service Desk Lead / Manager to hold responsibility for managing a Service Desk of 5. We require a Service Desk Manager with ...

As a Hire Manager, you will be responsible for the day to day running of the Hire Desk and Transport services to ensure the depot is exceeding customer requirements and increasing sales revenue. ...

An exciting opportunity has arisen for a permanent ICT Service Desk Manager to join our client at their head office based in the Ilford area. ITIL Foundation(required), SDI Service Desk Manager(desirable). Line management of the ICT Service desk function. Management of ICT Service Desk resources and...

To support our continued growth we are looking for an IT Service Desk Managerto join our team. As the IT Service Desk Manager, you will play a pivotal role in orchestrating and elevating our IT support operations. You will be at the helm of a dedicated service desk team, ensuring not only the swift ...

Service Desk / Incident Manager Target Start Date: ASAP Target End Date: 31/03/2026 Rate: DAY £480 Inside per day Location of role: Corsham , Fully on site Clearance Required: SC OR DV Working Pattern (Mon-Fri, Shifts, on-call): MON-FRI We are seeking an experienced Service Desk Manager to lead a we...

Liaising with the Operations Manager, you will be defining the Technical Learning Program for the the team. You will be a master in scripting and have the creative mind to help establish ground-breaking service techniques. Case Management: with your appointed Team Leader, you will Monitor helpdesk r...

Maintain service desk documentation: Update and improve Support desk internal documentation in Notion to facilitate efficient issue resolution. Contribute to service improvement: Implement and maintain ITILbased service management processes to ensure efficient and effective service delivery. Manage ...

As a Service Desk Manager, you will head up and lead a team of eight first to third line support engineers and the Lead Service Desk Engineer, who are responsible for supporting all internal IT services, system processes, and applications (Windows based). Service Desk Manager (Windows Azure) Epsom /...

We seek an experienced, enthusiastic and innovative ICT Service Desk Manger to lead and support our ICT Service Desk. Your duties will include managing the ICT service desk and ensuring the provision of outstanding user support, tools, and systems. This role involves leading, motivating, and develop...

Develop, implement and manager IT Service Desk processes, policies and procedure in alignment with ITIL best practices to improve efficiency and service quality. Reporting into the Head of IT Support, we are looking for a talented IT Service Desk manager to join our IT team. Supervise and Mentor the...

As a Service Desk Manager, you will lead an international team of 24/7 desk service engineers. The role is to ensure the effective quality operation of the 24x7 customer TechCARE support desk providing management and operational supervision of the staffing and shift working to ensure continued servi...

Are you a seasoned Service Desk Manager with a unique twist? Our dynamic client is looking for an exceptional individual who not only excels in technical service management but also brings a wealth of experience working within Business Consultancy/ Professional Services to the table. Lead and motiva...

We're recruiting for Service Desk Team Managers to join our 5* Service Desk and play a vital role in delivering exceptional IT support to our valued clients over the phone. Service Desk Team Manager <br><br>Position Description<br> Are you ready to take ownership of your caree...

As the Service Desk Manager, you will play a crucial role in managing a team of service desk analysts. The ideal candidate for the Service Desk Manager position brings a wealth of experience in support services and stakeholder engagement. The ideal candidate for the Service Desk Manager position bri...

We are looking for a London based Service Desk Manager to manage a team of support engineers to provide IT support to the business in our UK, Europe & IMEA offices. Previous experience in a Service Desk Managers role. We are a key service provider to the business and deliver Internal ICT services to...

The Service Desk Manager has responsibility for the management of the IT Service Desk function which includes a desk-based Service Desk team, an Administrative Team and remote Field Service Engineers. The role reports into the incumbent Service Desk Manager within the IT Service team. The Service De...

Were recruiting for Service Desk Team Managers to join our 5* Service Desk and play a vital role in delivering exceptional IT support to our valued clients over the phone. Service Desk Team Managers are required to:. Ideally you will have Team Lead/Management experience within a Service Desk/Call Ce...

Based in our Leeds office and reporting to the Director of Technology Services, the Service Desk Manager supervises and coordinates day-to-day activities and operations within the UK team of IT Support Analysts. You will work closely with the Service Desk Manager (US) and the rest of the Technology ...

Provide leadership and guidance to the Service Desk Manager/Team Leader, fostering a culture of collaboration and accountability. Proven experience in a Global Service Desk Manager role with strategic oversight responsibilities. With over 5,000 people, including 3,100 lawyers and over 2,000 business...

Are you an experienced Service Desk Manager? Are you looking for your next immediately available contract role?. My Central Government client are looking for a Service Desk Manager to act as a point of escalation for their IT Support team. This is a fantastic opportunity for any IT Service Desk Mana...

The Opportunity Were seeking a dynamic and experienced Service Desk Manager to lead and continually evolve our high-performing service desk function. Essential Requirements Proven experience managing a service desk team within a Managed Service Provider (MSP) environment. As a forward-thinking Manag...

As the Service Desk Manager you will be tasked with leading the It Service Desk Team. This ambitious company are looking for an experienced Service Desk Manager to join the team. You will oversee daily operations of the service desk, the staff and ensuring a high level of service and support to the ...