The Service Delivery Manager is responsible for overseeing the performance and success of a learner occupancy of 500+ learners, ensuring timely completion, retention, and learner satisfaction. In addition, the Service Delivery Manager plays a crucial role in liaising with employer partners, addressi...
Join GTS Transportation as a Service Delivery Manager. Manage day-to-day operations within the Service Delivery Centre and Depots, ensuring efficient resource management and exceptional customer service. Are you ready to lead and shape the future of service delivery in the transport sector? GTS Tran...
We are partnering with a key client who is seeking a Service Delivery Manager to oversee their Cross Domain Service. Ensure timely delivery of updates and continuous service improvement. Provide regular service reports and monitor SLA/KPI adherence. Act as an escalation point for customers and suppo...
We are current looking for a Service Delivery Manager to join us. Our Service Delivery Managers will:. Our Managed Service team operates services on behalf of clients, adopting and managing their existing IT landscape and supporting the adoption of modern platforms and ways of working. Our client-ce...
In this role, the Service Delivery Manager will work to manage the customers overall operational expectation and requirements. The Service Delivery Manager will not only help train and mentor within the company, but will also assist in accomplishing organisational goals. We are seeking a skilled ind...
Your future duties and responsibilities<br> As a Service Delivery Manager you will take full ownership for the successful delivery of a complex and wide-ranging service contract, or a portfolio of contracts. You will be accountable for all IT and related services provided by CGI to our Clients...
And as a Service Delivery Manager with Bellrock, you’ll do it by. Ensure and improve the delivery of service excellence across the portfolio through maximising efficiency and effectiveness, actively sharing best practice across contracts and seeking opportunities for profit improvement and profitabl...
As one of two Delivery Managers in the Tax Tribunal you will be responsible for the smooth running of�the Tax Tribunal, supporting your�Operations Manager to meet operational needs, deliver performance objectives and provide a consistent and customer-focused service. Our Delivery Managers play a cri...
Ensure delivery of high-quality service, technical support, and project management by working closely with Field Advisors/Engineers. Secure opportunities to expand our services into different areas of customer operations and maximize the value of existing services. Ensure delivery of high-quality se...
Are you a seasoned Service Delivery Manager with a passion for ITIL and a knack for mastering service reviews?. This is your moment to shine as a Senior Service Delivery Manager, taking the helm of service excellence and making an impact like never before. Lead transformative service reviews and ITI...
The key responsibility of the Assistant Service Delivery Manager is governance across all areas of their services including service management, incident and change management, continual service improvement and customer satisfaction as well as playing a key role in ensuring the highest level of opera...
As we continue to grow and strengthen our support and managed services offerings, we are seeking an experienced Service Delivery Manager to join our team. Minimum of 5 years’ service delivery management experience working within an IT Support/Managed Services environment. Ensure that an excellent se...
MTR Elizabeth line’s Train Service Delivery team are looking to appoint a dynamic and professional Service Delivery Manager on a full-time basis, based across our HQ near Liverpool Street station as well as the Swindon Control Centre. The ability to build effective working relationships will be key ...
Collection and Delivery Manager. We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the i. ...
I am working with an established IT Consultancy renowned for delivering scalable and sustainable software and technology solutions, and my client is looking for a Service Manager capable of vendor management; contract negotiations, delivery of cost-effective services, mediating between client and ve...
Role OverviewWe are looking for a proactive and organized Service Delivery Manager to play a key role in supporting our field engineers with both maintenance and project operations. This role will involve coordinating planned maintenance schedules, managing breakdown responses, sourcing essential pa...
Service Delivery Manager – Disaster Recovery. A leading enterprise is seeking a Service Delivery Manager who specializes in Disaster Recovery to ensure the organization’s operational resilience. ...
This will include supporting the annual refresh of Important Business Service (IBS) identification (including Important Group Business Services (‘IGBS’). In this fantastic, new role, you will report into an HBEU Operational Resilience Delivery Lead. Document, review, and maintain process delivery ma...
The team provides exceptional service to our customers through effective inventory and resolution management. Problem-solve and work closely with key stakeholders both with the customer’s business and at MSC to provide first-class service. We will be looking for you to effectively manage service lev...
The TIPM partners with various stakeholder teams during data center delivery; Real Estate to support the feasibility and selection of new sites; Energy to ensure suitable grid connection is available; Design Engineering to coordinate project specific inputs, constraints and risks into designs; Procu...
The successful candidate will manage a help desk team, subcontractors, technicians, and support staff, while maintaining strong client relationships to ensure a high standard of service delivery. Our client is a well-established and growing company that provides essential services across the South E...
As a Service Delivery Manager you will be responsible for maintaining strong customer relationships and improving our services to maintain customer satisfaction. Our company offers a range of technical services including helpdesk staff augmentation NOC and project delivery services. Overall responsi...
Strong customer service and service delivery orientation and experience. IT Experience,Data Center Experience,Problem Management,Network Management,Management Experience,Solaris,Customer Support,ServiceNow,IT Service Management,ITIL,Project Management,Operating Systems. ...
The Amazon Grocery Logistics (AGL) Delivery team is looking for an analytically-minded and driven individual to help optimize the delivery strategy for Amazon’s Global Grocery Delivery programs. The Program Manager will be responsible for driving initiatives to improve Cost Per Delivery (CPD), on ti...
The Service Delivery Manager’s role at PA is to be responsible for maintaining & improving the services that we support to maintain client satisfaction. As part of our South West Digital team, you’ll work alongside colleagues from across PA ensuring processes and practices are put in place to enhanc...