Second Line Engineer average salary in United Kingdom, 2025

The 2nd Line Support Engineer will be responsible for providing support to customers for the more complex and challenging tickets. Practical application of ITIL principles to streamline IT operations. ...

We are seeking an experienced and dynamic Second Line IT Engineer to join a busy helpdesk team, this role serves as a primary escalation point to ensure the resolution of escalated tickets and changes within contracted service levels. Coordinate with third-line engineers or external vendors when nec...

This is an exciting opportunity for an experienced 2nd Line Service Desk Engineer with strong technical capabilities and excellent customer service skills. ...

Job Title: 2nd Line IT Service Desk EngineerLocation: Basingstoke, RG24 9RASalary: £35k + (subject to proven experience and qualifications)Job Type: Permanent - Full TimeProgression to: 3rd Line / T3 IT Service Desk Engineer / Project EngineerPLEASE NO AGENCIESWe are looking for a Second Line IT Sup...

As a 2nd line engineer you will need to have understanding and experience in operational environment equivalent to a 1st line faults desk along with experience in working in a SP/ISP/TelcoCarrier operational environment, CCNA / JNCIA routing and switching experience with having exposure to Fortigate...

This is an exciting opportunity for an experienced 2nd Line Service Desk Engineer with strong technical capabilities and excellent customer service skills. ...

We are seeking an experienced and dynamic Second Line IT Engineer to join a busy helpdesk team, this role serves as a primary escalation point to ensure the resolution of escalated tickets and changes within contracted service levels. Coordinate with third-line engineers or external vendors when nec...

You may have experience of the following: 2nd Line Support Engineer, IT Support Engineer (Level 2), Desktop Support Engineer, Technical Support Analyst, Second Line IT Analyst, IT Service Desk Analyst, Infrastructure Support Engineer, IT Operations Engineer, IT Field Support Engineer, End User Suppo...

As a Second Line Support Engineer at Veeqo you will serve as a technical expert diagnosing investigating and resolving escalated incident tickets to provide consistent and highquality service to our customers. Escalate complex issues or suspected system defects to the engineering team providing deta...

The 2nd Line Support Engineer will be responsible for providing support to customers for the more complex and challenging tickets. Practical application of ITIL principles to streamline IT operations. ...

We have a fantastic new job opportunity for an IT Support Engineer / First Line and Second Line Help Desk Analystwith excellent customer service, communication, software and hardware technical troubleshooting skills. Working as an IT Support Engineer / First Line and Second Line Help Desk Analyst yo...

Onsite IT Field Support Engineer who has good IT troubleshooting and user facing skills is required to provide onsite deskside technical support for a multi award-winning Managed Service Provider. ...

As a Second Line Support Engineer at Veeqo you will serve as a technical expert diagnosing investigating and resolving escalated incident tickets to provide consistent and highquality service to our customers. Escalate complex issues or suspected system defects to the engineering team providing deta...

Candidates with the relevant experience or job titles of: 2nd Line Support Engineer, Network Technician, experienced 2nd Line Support, IT Engineer, IT Service Desk Technician, Server Support, IT Support Analyst, IT Support Advisor, IT Services Manager, IT Helpdesk, IT Technician, ICT Support, Techno...

Candidates with the relevant experience or job titles of: 2nd Line Support Engineer, Network Technician, experienced 2nd Line Support, IT Engineer, IT Service Desk Technician, Server Support, IT Support Analyst, IT Support Advisor, IT Services Manager, IT Helpdesk, IT Technician, ICT Support, Techno...

Candidates with the relevant experience or job titles of: 2nd Line Support Engineer, Network Technician, experienced 2nd Line Support, IT Engineer, IT Service Desk Technician, Server Support, IT Support Analyst, IT Support Advisor, IT Services Manager, IT Helpdesk, IT Technician, ICT Support, Techno...

Here's a more concise version of the job description for a Second Line Engineer:. Role Overview:Second Line Engineer in a Managed Service Provider IT support environment. Support and mentor 1st line engineers. Assist Senior 2nd line engineers and Infrastructure team. ...

You may have experience at 2nd line, however we will also consider candidates used to completing ‘first time fix’ at first line, ready to step into their first second line role. Top 100 Law firm based in Southampton seek an experienced IT Desktop Support Engineer to join the IT Support Team. This ro...

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Job Title:</strong> 2nd Line IT Service Desk Engineer</p><p><strong>Location:</strong> Basingstoke, RG24 9RA</p><p><strong>Salary:</strong> &pound;35k + (subject to proven experience and qualifications)</p><p><strong>Job Typ...

As a Second Line Support Engineer at Veeqo, you will serve as a technical expert, diagnosing, investigating, and resolving escalated incident tickets to provide consistent and high-quality service to our customers. Escalate complex issues or suspected system defects to the engineering team, providin...

Second Line IT Engineer – Kent. Joining our team as a Second Line IT Support Engineer, you will bring your extensive technical expertise to enhance this multi-faceted role. Sharing your technical knowledge and mentoring junior engineers will be a source of personal satisfaction, while your approach ...