Previous experience of working on a service desk support users and senior management. Experience of Windows 10/11 Desktop Operating Systems, O365 and Azure. Strong customer service practices. ...
The Service Desk Analyst will be responsible for ensuring that support, staffing and processes are maintained to a high level, and will work together with the Service Desk Manager to achieve targets, and assist with reporting, analysis and strategic planningKey Responsibilities:Support stores with a...
SC Cleared Service Desk Analyst. Desired but not essential skills in Vanti, ServiceNow, O365 administration, AD, Comptia A+, ITIL, MCSA, Citrix, MFA, Customer service. Plenty of Customer service experience. ...
Service Desk Operations: Act as a senior member of the service desk, managing service requests, ensuring adherence to SLAs, and supporting the day-to-day running of the service desk team. Senior Service Desk Analyst Location: St Ives, Cambridgshire Reports to: IT Service Desk Manager Job Type: Full...
Position : Service Desk AnalystLocation : MiddlesbroughSalary : £23,000Monday-Friday 37. Early Friday finish)Pension contribution 4%Employee assistance programBUPA health careDiscount/Rewards hub25 days holidays+ stats Responsibilities and Requirements:2 years' experience working in a service enviro...
Service Desk Analyst, IT Support Engineer, AV, Audio Visual, Helpdesk Analyst, Microsoft Troubleshooting, LondonService Desk Analyst, Helpdesk Support Analyst required to work for a Professional Services Firm based in the City of London. You MUST have good First Line IT Support / Helpdesk Support ex...
We are looking for a Service Desk Analyst to work within the Service Delivery team. Provide first line IT support to users via phone calls, online tickets and emails to resolve problems raised and to ensure delivery of required service levels. Deal with and troubleshoot system and network problems i...
Previous experience of working on a service desk support users and senior management. Experience of Windows 10/11 Desktop Operating Systems, O365 and Azure. Strong customer service practices. ...
My client are looking for a talented Service Desk analyst to join the team on a permanent basis . The purpose of the role is to provide support and administration in relation to all incidents raised with the Service Desk. ServiceNow incident management. ...
The Service Desk Analyst should be an experienced customer-focused individual capable handling questions and incidents; triaging and troubleshooting tickets and providing solutions by way of resolution or sharing articles from our customer knowledge base. Desire to build relationships within the ser...
Excellent opportunity with a leading global organisation for an IT Service Desk Analyst. This role will require you to organise, prioritise and resolve day to day Service Desk tickets. Maintain a detailed understanding of Service Desk working practices and procedures essential. You will be required ...
German Speaking - Service Desk Analyst. Participate in application testing, upgrades and deployment, and internal Service Desk projects as needed. Create tickets and document all activities in ticket system (ServiceNow) in line with quality standards. ...
Our IT Team is looking for a Service Desk Analyst to play an important role providing first and second line technical support to our users. Familiarity with ITIL processes and service desk environments. Microsoft Certified: Modern Desktop Administrator Associate. ...
We're recruiting for a Customer Service Desk Analyst to join a busy customer service team based in Southampton. Do you have customs and customer service experience?. Provide excellence in Customer Service through professional and consistent support. Maintain customer configuration and service provis...
Due to on-going growth, they are now looking for a Service Desk Analyst to join their IT Team who will be responsible for supporting their 3 main sites and 500 employees in Staverton and Cheltenham. Experience in a Service Desk / IT Support role. They utilise a significant investment in IT to gain a...
We’re looking for a Service Desk Analyst to join our global technology powerhouse, specialized in energy and dedicated to enabling a more sustainable future. We are looking for new colleagues to join our customer support ;At Cegal’s Service Desk the focus is on the customers and their employees. ...
As the Service Desk Analyst, you will provide outstanding customer service by resolving incidents on first call utilising 1st and 2nd line support knowledge and capability. As the Service Desk Analyst, you will provide outstanding customer service by resolving incidents on first call utilising 1st a...
Service Desk Analyst – 2 Month Contract – Immediate Start – Inside IR35 – London. VIQU has partnered with an organisation based in London, who are seeking a Service Desk Analyst to provide 1. The successful Service Desk Analyst will join a busy team, providing both remote and...
The primary objective of the Senior Service Desk Analyst – Finance, is to provide a single point of contact between the service desk and the customer, providing exceptional 2nd line support for Financial Management Systems including FMS, SIMS Fees Billing, SIMS Finance and Finance Next Gen. Work col...
Ensure targets and service deadlines are met, according to regulatory requirements. Every year, we continually raise the bar for customer experience with new, innovative delivery services. ...
Acting as the main point of contact for resolving helpdesk tickets linked with errors/project work/ user processes with the MAM autopart systems. Maintenance of automated services associated with the commercial system, assist in the scheduling of Company Dayend and Month. The business also benefits ...
As ICT Service Desk Analyst, you will be an integral part of the Service Delivery team, you will provide response to managing incidents and service request supporting the ICT technology strategy and road map which is intrinsically linked to the organisational priorities of the OPFCC, NYP and NYFRS. ...
We are now seeking a Junior IT Service Desk Analyst to work in a well-established team based in York. IT Service Desk 1st Line Analyst| Onsite-York| Mon-Fri between 8am and 6pm| FT| Permanent| Salary £23,878. The successful Service Desk Analyst will provide 1st Line phone based support to a network ...
This Group is responsible for ServiceDesk services & support, desktop support and all end user technology support. Join us as our 1st Line Service Desk Analyst – Maternity Cover Contract to start the next chapter in your career. As a 1st Line Service Desk Analyst, you will form part of a Global supp...
The team consists of several Service Desk Analysts and is led by a Service Desk Team Leader. Our Service Desk Analysts are responsible for delivering the very best customer service experience, working in collaboration with our colleagues in the 2nd Line, Infrastructure Support and IT Security teams....