Junior Service Desk Analyst average salary in United Kingdom, 2024

Role Overview The primary responsibility of the Service Desk Analyst is to ensure concise and accurate logging, troubleshooting and management of all IT, Network & Telephony Incidents and Service Requests. Role Responsibilities Provide appropriate technical support to resolve/log IT related Incident...

If you are an experienced Service Desk Analyst with some Desktop experience and you are looking to take the next step in your career with an established and growing company, were delighted to share a newly created opportunity to join the Sword team in the role of. Senior Service Desk/Desktop Support...

My Client is recruiting a Senior service desk analyst to help their customers having technical difficulties with their HR software. Their clients are at the heart of the business, they want to deliver the best service they can and give every customer the best experience! You must have helpdesk expe...

The post holder will be part of a team and will be assisting the Service Desk Lead and Service Delivery in the control and success of the Service Desk function that handles customers' issues or requests with professional attitude. As a Service Desk Analyst, you will be responsible to:Create and ...

Leading service / support provider has a great opportunity for an experienced Service Desk Analyst / 1st Line Support / Helpdesk Analyst with a minimum 12 months experience and a can-do attitude to join a rapidly expanding and award winning organisation who offers a superb career / progression oppo...

As the Service Desk Analyst, you will provide outstanding customer service by resolving incidents on first call utilising 1st and 2nd line support knowledge and capability. An amazing opportunity has arisen for a Service Desk Analyst to join the team, based out of their regional office in Cheltenha...

This is an ideal opportunity for a bright, articulate IT Service Desk Analyst, looking to progress their career with a. Service desk team, providing 1. ...

Working with the Service Desk Team Leader and wider support team to ensure any recurring technical issues are addressed, and any training or documentation requirements are identified and implemented. Responding to inbound customer incidents received to the service desk, dealing with calls escalated ...

The post holder will be part of a team and will be assisting the Service Desk Lead and Service Delivery in the control and success of the Service Desk function that handles customers' issues or requests with professional attitude. As a Service Desk Analyst, you will be responsible to:Create and perf...

The Candidate has partnered with one of the UK’s largest Insurance conglomerates in their search for a Service Desk Analyst, with a focus on Major Incidents, to join their team; working in either their Manchester or Stoke office 1-day per week. ...

Ensuring that all communications to the Desk, phone calls, e-mails etc. Excellent customer Service communication skills (both verbal & written). General knowledge of desktop computing. This is a shift based role that ensures we can provide our customers with a 24x7x365 service. ...

Kickstart Your IT Career as a Service Desk Analyst!. As a Service Desk Analyst at Saint-Gobain Digital, you will be the first point of contact for IT queries across all our UK & Ireland businesses. Provide exceptional customer service and support to colleagues at all levels of the business. ...

One of our major retail and distribution clients are looking to recruit a Service Desk Analyst to join their IT team. Collaborate closely with the Service Desk team to handle escalations and facilitate knowledge transfer when needed. There is full training provided but candidates must have good cust...

Support Desk Experience: Previous experience working within a Service Desk or Help Desk. Contributing to the effective service provision of the Service Desk Team by adhering to processes and guidelines. Promptly answering Service Desk calls and chat, providing 1st and 2nd Line technical support. Log...

Service Desk Analyst is required on a permanent basis to join a reputable and growing public sector organisation based in Leeds to provide 1st line support and customer service on a wide range of technical issues on a busy service desk. As a Service Desk Analyst, you will be required to provide exce...

An opportunity has arisen for a highly motivated individual to join the Service Desk as an Junior Service Desk Technician. Previous experience of Helpdesk and service management tools. The successful applicant will be required to provide effective 1st & 2nd line remote/telephone support for the user...

Lorien’s client, an FTSE company accredited with Investors in People Platinum and Customer Service Excellence are looking for 12 x Service Desk Analysts to join their team!. As a Service Desk Analyst you will be based within the Workplace Service Centre providing 1st line technical support globally....

The SDA (Service Desk Analyst) will provide support for all incoming queries to the Service Desk, via phone, email, ticket or walk-up. London Business School are looking for a Service Desk Analyst to join Technology on a fixed-term basis until 31st July 2025. The Service Desk provides support to the...

As a Service Desk Analyst you are the face of Wanstor, providing our customers with technical support and excellent customer service. Logging calls using service desk tools and ITIL processes, working within these frameworks to deliver customer service levels >. Wanstor provides a full support servi...

Provide Desktop support on the service desk, ensuring all tickets, incidents and service requests are correctly logged and managed using the IT Service desk software and as required, escalating where necessary. Previous experience in a 1st Line Support / Service Desk or similar type roleExperience o...

We are looking for an energetic, self-motivated and organised individual to join a small but focussed central team that are establishing a modern, mature and scalable internal IT function based on a SaaS/PaaS cloud-based infrastructure.You will work closely with the team to help galvanise the recent...

Getronics are the founders and leading member of the Global Workspace Alliance with a unique model provides customer with consistent IT services. Relevant experience working in a customer service environment. Experience in a technical helpdesk environment. ...

We’re looking for the right person to join us as an IT Service Desk Analyst and it’s a role you will enjoy. IT Service Desk Experts - we’re looking for you!. Experience of an IT Service Desk (highly desirable). We’re hiring at phs Group – the leading Hygiene Services provider in the UK. ...

Receive log and manage callsfrom UKI staff using the Sys Admin service desk managementsystem. Experience of service desksupport. Deliver a high level of customerservice to resolve customer queries and provide support to adoptthe new system. ...

Working within a dynamic and cooperative team, the IT Service Desk Analyst will utilize their strong communication and problem-solving abilities to provide exceptional customer service and support. The IT Service Desk Analyst, located at our London office, will serve as the initial contact for our i...