Junior Service Desk Analyst average salary in United Kingdom, 2025

You will be reporting to the IM&T Service Desk Specialist/Team Manager. ...

IT Service Desk Analyst - Law Firm - Edinburgh. A leading law firm based in Edinburgh requires an IT Service Desk Analyst with strong 1st & 2nd line IT support experience. Worked on an IT Service Desk for at least 12 months. Providing 1st and some 2nd line support to the 600+ user base via the Servi...

My client is seeking an experienced IT Service Delivery Analyst(1st/2nd Line) to join their team at their modern Head Office in Liverpool City Centre. Work alongside the IT Service Delivery and Infrastructure Manager to deliver a variety of IT services to colleagues located across multiple sites. Wo...

Key responsibilities for this Service Desk Analyst FTC will include: Provide operational support, over the phone and face to face for the IT Service DeskEnsure all incidents are recorded on the Service Desk Management Tool and are resolvedEnsure all incidents and service requests are identified, cat...

IT Service Desk / Support AnalystCullomptonDo you have experience of 1st/2nd Line IT Support? Are you passionate about providing great customer service? If "YES" then we want to hear from you!The position involves:Being part of a distributed Service Desk team, resolving reported incidents and fulfil...

Service Desk Analyst - Windows, O365, AD, Networking - large teamI'm looking for a skilled customer-focused Windows Service Desk Analyst to provide exceptional technical support to internal customers. They have a flat structure, so their service desk covers 1st , 2nd and some elements of 3rd Line Te...

Duties of the Service Desk Analyst:-          Provide second line IT support-          Manage hardware procurement and levels of stock-          Process IT invoices in a timely manner-          Configure and maintain desktops, mobiles and cisco desk phones-          Use Active Directory and Exchange...

Line IT Service Desk AnalystGlasgow City Centre / Hybrid£25,000 - £33,000Daily Duties:Handling 1st line escalations and 2nd line support tickets, ensuring issues are resolved efficiently. Are you ready to take the next step in your IT career? My client is a dynamic Managed Service Provider known for...

IT Service Desk Analyst*** 5 days a week on site ***Role OverviewAs a Senior IT Support Analyst in a team of Field Engineers and Support Analysts, you will be a key player in ensuring the smooth operation of the IT systems. Experience in leading and mentoring a small team* Experience with TeamViewer...

Service Desk Analyst / 1st Line Support / Helpdesk AnalystService Desk Analyst / 1st Line Support / Helpdesk Analyst - to £29,000 (DOE) Brighouse, West Yorkshire,My award winning client has a great opportunity for an experienced Service Desk Analyst / 1st Line Support / Helpdesk Analyst with a minim...

We are currently looking for IT Service Desk Junior Analysts to join our team. ...

Service Desk Analysts, IT Services. As a Service Desk Analyst, you will:. IT Services, Dartington House, Oxford. Are you someone who serves as a role model for customer service, has an appetite to learn, is keen to understand and support a wide range of technology and has outstanding written and ver...

Meet service level targets for creation, resolution and closure of service desk calls on a monthly basis. To maintain a high degree of customer service for all support queries, adhering to all service management principles (Incident Management Process). To log all calls on the Service Desk toolset, ...

Service Desk Analyst - Bristol. The Service Desk Analyst will be providing 1st line (and some 2nd line level) support via phone, email or face to face and will be working to set SLA targets. If this Service Desk Analyst role sounds of interest please get in touch with your latest CV. This could be s...

Line IT Engineer to join their Service Desk. Supporting the Service Desk in a 1. My client has been a leader in the Managed Service Provider industry since 2015. ...

To respond to inbound technical helpdesk tickets and answer inbound technical helpdesk calls within the agreed targeted timescales . If you have experience in helpdesk, then get ready to join our company! . Provide the best possible standard of customer service ensuring regular progress updates and ...

IT Service Desk / Support Analyst. Being part of a distributed Service Desk team, resolving reported incidents and fulfilling service requests on behalf of users based at multiple sites across the UK. Helping to identify trends and working with Technology leadership team to eliminate preventable cal...

Job Title: Apprentice IT Service Desk Analyst. It is exciting times here at Churchill Retirement Living and due to our bold growth plans we are recruiting for an Apprentice IT Service Desk Analyst to support the Company’s growing IT department, based in Ringwood, Hampshire. The key requirements of t...

The Ideal Service Desk Analyst would have strong experience with ITIL, Service Now and Law Firm applications such as iManage. Service Desk Analyst - 3-month Contract - Bristol. My legal client is looking for a Service Desk Analystto provide IT support for a 3-month contract. The Service Desk Analyst...

The Ideal Service Desk Analyst would have strong experience with ITIL, Service Now and Law Firm applications such as iManage. Service Desk Analyst – 3-month Contract – Bristol. My legal client is looking for a Service Desk Analyst to provide IT support for a 3-month contract. The Service...

Service Desk Analyst Full time onsite in Peterborough £ hourly rate inside IR35We are looking for a dedicated and customer-oriented Service Desk Analyst to provide first-line IT support to end-users. The Service Desk Analyst will be responsible for logging, tracking, and resolving incident...

The successful Senior Service Desk Analyst will “see the world through the eyes of the customer” delivering world class desktop support and end-user server administration for all client issues while responding to Level – service tickets in a fast-paced environment. We're not just about fixing issu...

We are now seeking a Junior IT Service Desk Analyst to work in a well-established team based in York. IT Service Desk 1st Line Analyst| Onsite-York| Mon-Fri between 8am and 6pm| FT| Permanent| Salary £23,878. The successful Service Desk Analyst will provide 1st Line phone based support to a network ...

This Group is responsible for ServiceDesk services & support, desktop support and all end user technology support. Join us as our 1st Line Service Desk Analyst – Maternity Cover Contract to start the next chapter in your career. As a 1st Line Service Desk Analyst, you will form part of a Global supp...

As a Service Desk Analyst you’ll be the first line of support regarding any IT related requests or incidents. The MAG Tech Service Desk is the Single Point of Contact (SPOC) between Technology and our operation, colleagues and partners. The Desk handles a wide range of incidents and service requests...