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Our GraduatesUnited Kingdom- Full-time
About the Job
With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ : BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations, and maximize revenue.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global network that includes OpenTable and KAYAK’s portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi, and HotelsCombined.
Hospitality is all about taking care of others, and it defines our culture. You’ll work in a welcoming and inclusive environment and get the benefits, flexibility, and support you need to succeed.
Position Overview
Reporting to the Revenue Strategy and Operations Manager, this position is responsible for supporting a variety of sales and services related programs and initiatives. Candidates for this role must have experience manipulating large sets of data to discover trends and make recommendations. The role will work cross-functionally with multiple departments including executive leadership, sales, marketing, operations, finance, product, and data analytics to support the design, implementation, and continued optimisation of multiple business needs. This includes delivering data-driven insights to internal partners to inform short and long-term strategy and action plans. The ideal candidate will be able to recognise and understand the relationship between clean data, clear & efficient processes, and reporting.
The Analyst level position is expected to have an excellent understanding of the OpenTable Sales and Services organisation, or the ability to learn. You’ll be able to navigate the roles, reporting, and reality of the business in the field. This position needs to have excellent communication, project management, and data analysis skills and be comfortable building recommendations. Experience with Salesforce, Google Sheets, SQL queries, and a finance or analytics background preferred.
In This Role, You Will
- Sophisticated analytics to support global Sales and Services decisions.
- Prepare & present data analysis for audiences ranging from field sales members to senior leadership.
- Make data-driven decisions : translate data sets into impactful insights, recommendations, dashboards, and reports for the larger sales and operations teams.
- Collect feedback and handle flow of inbound requests from the Global Restaurant Sales and Services (RSS) team for process and system enhancement requests; drive process optimisation and training.
- Evaluate and outline new sales & services territories.
- Build and maintain financial models, forecasts, and dashboards for various business scenarios.
- Salesforce.com (SFDC) data stewardship and improvement; dashboard and report creation and upkeep; end user support and documentation management.
- Data management & process creation related to new products, features, and acquisitions.
Please Apply If
Benefits
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