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Business Analyst

ArrivaUnited Kingdom

4 days ago

Job type

Full-time

Job description

Business Analyst 12-Month FTC

CrossCountry operates more of the country's Rail Network than any other train company, including Cardiff, Newcastle, Leeds, Sheffield, Manchester, Nottingham, Bristol, Southampton, and Edinburgh.

Owned by Arriva, CrossCountry is the most extensive rail network in Britain and plays a vital role in connecting tens of thousands of people to work, leisure, and education every day. The one Arriva rail purpose is to connect people to opportunities by providing a reliable and friendly train service. Now is the perfect time to join us!

We are looking to recruit a Business Analyst on a 12-Month FTC to assist the Senior Forecasting and Business Analysis Manager with the development and reporting of the CrossCountry revenue budget and performance for the short-, medium-, and long-term business plans using the CrossCountry revenue and crowding models and revenue management systems.

The successful candidate will join our Commercial Delivery team, which is responsible for pricing, retail, ancillary revenue, revenue management, business analysis, and forecasting.

Principal Responsibilities : (These are not exhaustive)

Support the Commercial Department in moving to a more proactive approach to forecasting and data analysis.
Assist with the creation and reporting of a detailed set of Key Performance Indicators (KPIs) for daily, weekly, 4-weekly, quarterly, and annual management and measurement of revenue and journeys.
Propose actions to mitigate risks and capitalize on opportunities based on ongoing analysis and reporting.
Develop and maintain expert knowledge of the business across each of the CrossCountry routes and markets regarding the volume and value they represent of the total franchise, including regular competitor analysis.
Assist the Senior Forecasting and Business Analysis Manager in understanding specifics of each route, such as the type of service offered, share of capacity utilized, mix of fares sold, customer profile, and competitor environment.
Assist with the development of business initiatives and ensure product, marketing, and demand forecasts align with these opportunities.
Support the Revenue Management team in identifying areas where revenue growth could be constrained and collaborate with the Commercial team to produce business cases justifying investment to achieve objectives.
Provide revenue analysis to support initiatives that will help achieve and exceed the CrossCountry business plan.

Experience, Knowledge, Qualifications & Training

The Essentials :

Educated to degree level in a numeric or business management-related subject.

Highly numerate with a strong analytical background.

Able to apply analytical skills to the business environment.

Excellent communicator with the ability to work independently or as part of a team.

Dynamic and positive individual with enthusiasm for tackling complex issues.

Ability to work to tight deadlines.

Advanced understanding of Microsoft Office products, including Excel, analytical and statistical techniques.

Capacity to understand the big picture and summarize complex matters clearly and concisely.

Desirable :

Good understanding of revenue management and pricing techniques, demand forecasting models, and revenue systems.

Knowledge of databases.

Strategic planning and reporting experience.

Detailed knowledge of the CrossCountry business and the wider rail industry.

Comfortable presenting data analysis to internal and external stakeholders.

Closing date for applications : 10th January 2025.

We acknowledge the importance of our people's diverse experiences, talents, and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success. #J-18808-Ljbffr