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Starbucks Team Member: Fuel the Village
Let's cut right to the chase. The morning coffee rush is not for the faint of heart. If the sight of a thirsty queue makes you want to hide in the stockroom, look away now. We need someone who genuinely thrives in the brilliant, caffeinated chaos of a fast-paced coffee shop.At Village, we partner with Starbucks to bring world-class coffee to our guests and locals alike. Our coffee shops are the beating heart of our hotels, and we need a Team Member who can pour the perfect flat white while keeping completely calm under pressure. We want that famous Starbucks expertise delivered with our signature Village warmth.
The Reality of the Role This is about so much more than just pressing buttons on an espresso machine. It is about remembering that the regular from room 204 needs an extra shot to survive their Tuesday morning meeting. It is fast, you are constantly on your feet, and it requires a serious amount of personality. You will be making sure the coffee is flawless, the sandwiches are heated to perfection, and the whole place looks immaculate, even when it is absolutely jumping.
What We Need From You
The Coffee Obsession: You know your macchiatos from your mochas. Product knowledge is everything here, and you are ready to be the resident coffee expert, guiding guests to their new favourite drink.
Cool Under Pressure: When the rush hits, you do not crumble. You think quickly, move fast, and keep a genuine smile on your face. No drama, just great service.
A Brilliant Team Player: Respect and care are non-negotiable. You are part of a formidable team, and we look after each other when the orders pile up.
An Eye for the Details: You understand that presentation matters. From the layout of the cake cabinet to ensuring food hygiene standards are absolutely spotless, you never let the standards slip.
Commercial Common Sense: You know how to minimise waste and handle the till with total accuracy, making sure we are working smoothly and effectively.
How Village Thrives We live our culture through three simple commitments:
We Can & We Do: We show up ready to work and make a difference. You take immense pride in every single cup you serve and every interaction you have.
We Will: You work brilliantly with the wider hotel team, communicating what is on offer and encouraging everyone to come down and try the latest seasonal special.
We Care: You listen to our customers. If a drink is not quite right or someone leaves a comment, you take ownership, fix it quickly, and handle it like a total professional.
The Perks: What is in it for you? You bring the energy and the hard work, and we will make sure you are looked after.
Gym Membership: 2 x complimentary gym memberships at your home hotel.
Hotel Stays: Hotel rooms from 20 across our 34 hotels.
Food & Drink: 50% off food and drink for you and up to 5 guests, plus 75% off Sunday dinner for up to 6 people.
Friends & Family: 2 friends or family members get 25% off F&B, even when you are not there.
Support: 24/7 Mental Health support via our Employee Assistance Programme.
Think you have the right energy? We are not looking for corporate robots who just follow a script. Bring your personality, your resilience, and your passion for brilliant coffee. Hit apply and let's see if we are a match.
