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About the role At Scrivens Opticians & Hearing Care, we put people at the heart of everything we do. As a Sales Advisor, you'll be the first point of contact for our customers—helping them feel welcome, understood, and supported as they choose products and services that improve their lives. Whether it's helping someone find their perfect pair of glasses or explaining how hearing care can boost confidence, you'll deliver friendly, expert service in a fast-paced, customer-focused environment. Responsibilities Greet customers with warmth and professionalism
Assist customers in selecting optical and hearing products
Provide clear, helpful advice on frame styles, lenses, and hearing care
Process sales and bookings using in-branch systems
Support stock management and merchandising
Keep the store clean, welcoming, and well presented
Work closely with Optometrists, Hearing Aid Audiologists and the wider branch team to ensure a seamless customer journey
What we're looking for We are looking for someone with a friendly, approachable attitude and strong communication skills. While customer service or retail experience is preferred, it is not essential. The ideal candidate will be able to work both as part of a team and independently, using their own initiative. A willingness to learn and grow within a supportive environment is important. Basic IT skills and strong attention to detail are also required for this role. What we offer Competitive salary with opportunities to progress
Full training and support from day one
Staff discounts on optical and hearing products
A welcoming team and family-run company culture
Career pathways into senior sales, management, or clinical roles
Generous staff discount scheme
28 days annual leave including bank holidays (pro-rata)
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