LOCATION: Manor Walks Shopping Centre.WORKING HOURS: 42 Hours per week, 4 on 4 off.If you require any additional support or adjustments during the recruitment process, please don't hesitate to cont... Show more
SEND Classroom Support Assistant – Bedlington (Full-Time).Help create positive learning experiences that build confidence, independence and achievement.Protocol Education is recruiting a.SEND... Show more
We're looking for a motivated sales professional to help businesses upgrade their printing and document management solutions.If you enjoy building relationships, winning new business, and being rew... Show more
Monday to Friday (with weekend availability required).Ashington Delivery Office - NE630LA.Love being active, working independently, and meeting new people? Pertemps is proud to support.Multi-Drop P... Show more
Early Morning (03:00 am – 09:00 am) 7 days a week.Valid UK/European Driving License, .Don’t have a van? We can point you in the right direction.This is an excellent opportunity to work with a leadi... Show more
Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs o... Show more
Are you looking to transfer your Sports Coaching experience to have positive impact on young people’s lives in an Education setting? If so, we want to hear from you today!.Prospero Teaching is look... Show more
On-target earnings up to £39,700.Comprising a base salary of £33,000.An uncapped monthly bonus scheme with average additional earnings of £6,700 per year.Earn extra with our refer a friend scheme –... Show more
Winthrop Technologies is Europe’s only dedicated data centre delivery partner, offering full turnkey solutions from design through to construction and commissioning.Headquartered in Dublin, we deli... Show more
Cramlington, Northumberland, NE23 6QP.Concept Resources are currently recruiting for a reliable.This is a temporary holiday cover position, ideal for someone with previous commercial cleaning exper... Show more
FindTutors is looking for passionate Physics tutors to join our growing online teaching community.Whether you’re a private tutor or prefer online sessions, we provide the platform to connect with s... Show more
Discover The System Surveoo That’s Helping Newbies Earn Daily.Turn your free time into daily earnings by answering simple surveys.No product or tech skills needed.Join For Free And Start Earn... Show more
A £500 'Golden Hello' Welcome Bonus is just one of the ways we'll reward you when you join Barchester in this role.As a Care Assistant at a Barchester care home, you'll help residents enjoy each da... Show more
Start Your Career with Arriva as a PCV Bus Driver – Join a Community That Drives the Future!.Are you a qualified PCV Bus Driver looking for a rewarding career that connects you to your community? J... Show more
As a Kitchen Assistant, you’ll play a key part in the kitchen ensuring a busy service runs smoothly.You’ll make sure everything is well stocked, clean, and the team around you have everything they ... Show more
Contract Type: Full-Time (Mon–Fri, Term Time Only).Pay: £90 – £100 per day (depending on experience).Teaching Personnel are seeking a resilient, proactive Learning Support A... Show more
Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies.We guarantee 15-25 hours per week with an hourly pay of between £18... Show more
Cramlington Delivery Office, NE23 1DJ.Monday - Sunday – 08:15/15:15*.Looking for a delivery driver job where you can stay active, connected to your community, and enjoy great benefits?.Join Royal M... Show more
LOCATION: Manor Walks Shopping Centre.SHIFT PATTERN: 5 Days out of 7, 42 Hours per week.If you require any additional support or adjustments during the recruitment process, please don't hesitate to... Show more
Are you looking to transfer your Sports Coaching experience to have positive impact on young people’s lives in an Education setting as a Teaching Assistant? If so, we want to hear from you today!.P... Show more
LOCATION: Manor Walks Shopping Centre
WORKING HOURS: 42 Hours per week, 4 on 4 off
PAY RATE: £ per hour
If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help!
ROLE OVERVIEW AND PURPOSE
Customer Service Officer will ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site. The role will be the public face of the security team and should always act with professionalism. A can-do attitude is essential in this highly influential role.
Must hold a valid SIA License.
KEY RESPONSIBILITIES
· Interact with all visitors/tenants within the shopping centre, delivering first class customer focused service.
· Carry out regular patrols of the shopping centre as detailed in the site Assignment Instructions, being always proactive.
· Continuously look for opportunities to be of assistance to visitors at the shopping centre, proactively helping wherever opportunities arise.
· Safeguarding all the sites are safe and non-threatening environment for all visitors/tenants.
· Ensuring all incidents are managed in accordance with site policies and procedures.
· Liaising with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and always supported.
· Ensuring any unsecure areas of the site are reported to Control Room immediately and action taken to resolve.
· Able to record/log all non-conformances and emergencies with the appropriate control room operatives.
· Deal efficiently and effectively with all emergencies ensuring the Centre team are kept fully informed
· Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging, and reporting incidents in line with site/company polices.
· Maintain vigilance and highlight/manage unauthorised access by banned individuals.
· Undertake any other reasonable duties as required to meet the needs of the business.
· Ensure a timely response to all security issues and events.
· Complete all training requirements as requested by line manager.
REQUIRED SKILLS AND EXPERIENCE
· Be professional, friendly, courteous, and helpful whilst carry out duties to the highest standard.
· One team approach.
· Take ownership of all situations to ensure tasks are completed or escalated when necessary.
ESSENTIAL SKILLS:
• Excellent written and verbal communication skills
• Able to work unsupervised and take responsibility
• Able to remain calm under pressure
• Adaptable and flexible in approach to work required
• Willingness and ability to work as a member of a team
• Excellent observational skills
Benefits
We’re proud to offer a great range of benefits including:
For more information about ABM’s benefits, visit our careers page
ABOUT US
ABM is one of the world’s largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries – from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we’re proud to service icon sites across the country with more than 10,000 team members. For more information, visit
ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
