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OVERALL SUMMARY
At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.
Join the Close Brothers Sales Team as an Account Manager where you will be responsible for bringing new dealers on board. You will be expected to use marketing, operational and individual leads alongside your communication and influencing skills to secure new partnerships
Our Account Manager role is centred around relationships, where having a valid business reason is everything when visiting dealer partners with the aim to grow, maintain and develop a dealer landscape, within a set geographical region, to sell Motor Finance products associated with Close Brothers Motor Finance (CBMF).
RESPONSIBILITIES
- Maximise relationships with Dealer Partners by understanding their key objectives and business to ultimately realise value for mutual benefits.
- Ensure a mix of sales activity and commercial targets are achieved monthly and quarterly, to deliver timely and consistent revenue that looks to win, maintain and grow territory revenues against expectation.
- Ensure Dealer Partners perform to margin quality and efficiency targets.
- Manage the Dealer Partner relationship and expectations and keep them engaged, informed and updated.
- Supporting Dealer Partners to set and achieve business and forecourt objectives.
- Ensure territory is managed with a ‘partner first’ focus, seeking to meet and exceed external Dealer Partner performance standards, whilst meeting internal SLA requirements
- Create and manage structured, planned approaches to generating new business including a strategy plan that includes all steps of the sales process from initial meeting to final presentation and onboarding.
- Build a range of pipeline opportunities at different stages to ensure targets are achieved.
- Share best practices and demonstrate open communication with Operations staff.
- Work with internal functions such as Complaints, Compliance, Credit, Marketing, Business Assurance and the Dealer Support Weekend Unit to improve the quality of service delivery for the area.
- Monitor internal team performance to ensure agreed service standards are achieved and take appropriate action to rectify failure and repeat occurrences.
- Use data and insight tools to present effective dealer business insight that will support and benefit our dealer partners’ business plans.
- Use data and insight to understand portfolio performance and plan strategy for acquisition, retention and growth.
- Assess, identify and mitigate risks and ensure compliance to applicable internal policies, industry Codes and external regulation e.g. consumer credit, financial crime and data protection.
- Ensure that all Governance and Compliance requirements are adhered to.
WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE :
IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU HAVE :
We are an inclusive organisation and committed to ensuring our recruitment process is as accessible as possible to everyone. We will make adjustments for people who have a disability or long-term condition. If you need the job description or application form in an alternative format or would like to discuss the recruitment process with us, please email us at or request a call back.
ABOUT US
At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working.
Close Brothers is a leading UK merchant banking group providing lending, deposit taking and securities trading. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange.