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Customer Service Administrator
Location: KIMS Hospital Maidstone
Hours: 30 hours per week
Salary: £19, per annum (this is equivalent to a full time salary of £26, per annum)
Shifts: 06:30–20:30 (Mon–Fri) and 06:30–20:00 (Sat–Sun) on a rota basis
Are you friendly, professional, and passionate about delivering excellent customer service?
KIMS Hospital – Kent’s largest independent hospital – is looking for a Customer Service Administrator to join our Front of House team. In this varied and rewarding role, you’ll provide essential administrative and reception support across departments while ensuring every patient and visitor receives a warm welcome and outstanding service.
About the role
This is a front-facing role where you’ll be at the heart of the patient experience – making every interaction count.
What we’re looking for
Why join KIMS Hospital?
You’ll join a collaborative one-team environment, working alongside colleagues across the hospital to achieve shared goals. We value integrity, honesty, respect and a calm, constructive approach, while encouraging our people to develop their knowledge, make decisions and continually look for better ways of working.
KIMS Hospital employees enjoy the following benefits:
We are proud to be an equal opportunities and disability confident employer, building a diverse and inclusive workforce that reflects the communities we serve.
Apply today
If you are approachable, reliable, and committed to delivering the very best patient experience, we’d love to hear from you.
For queries, please contact Diane on 01622 237634 or email
All offers of employment are subject to proof of eligibility to work in the UK and a satisfactory DBS check.
Any offers of employment made by KIMS Hospital for this/these position(s) will be subject to proof of eligibility to work in the UK and receipt of a satisfactory DBS Certificate from the Disclosure & Barring Service. Information about the DBS checks can be found at
Posted 15th October 2026
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