Jobs in Gaydon, warwickshire, uk

Job Purpose and primary objectives :

The PC support / Digital Work Place team is the front-line team dealing with End User Incidents and owning all IT related issues on behalf of our clients. Working within a large multi- disciple, multi-site team, the team will be focused on Incident resolution, problem management and process improvement

Key responsibilities :

This role is located in Onsite and the key responsibilities include

SQL queries, patch management, SQL Replication Issue.

o Key skills required for the job are Manage and Administer SCCM 2012 Infrastructure Good understanding of SCCM roles and able to analyse the service impact if any role is down.

o Sound knowledge on SQL Replication Issue Should have sound knowledge on overall Infra Health monitoring and troubleshooting. MP Troubleshooting DP Troubleshooting & PKG Distribution Configuration and Troubleshooting skill in SQL, IIS, WSUS as it pertains to SCCM Understand the fundamentals of WMI and how it is used in SCCM.

o SCCM Admin with Application Packaging knowledge Should have good knowledge on SCCM app-model packaging, deployment type, detection logic and requirement rules.

o Sound knowledge on VB scripting and PowerShell scripting. Able to create dynamic collection based of various exclusion and inclusion collection rule.

o Good knowledge on Configuration Items and baseline creation and deployment and compliance report. Should have sound knowledge on SQL queries, OSD imaging and OS upgrade, Task sequence.

o Good knowledge in patch management, SUGs, ADR, and reporting.

o Good knowledge on SCCM client health, client remediation, CCMeval Good knowledge on SSRS reporting, how to create custom report, set alert or subscriptions.

o Troubleshooting Software distributions on DP&s

o DP MP Role installation and Troubleshooting

o Monitoring and maintaining Site and Components status of SCCM Environment

o Autopilot to enroll Windows devices in Intune.

o Experience in Co-management.

Maintaining agreed SLA levels and assuring Quality of delivery at all times

Able to work in Early and Late shifts based on a rota and at times would require to work on Bank Holidays

Key Skills / Knowledge :

• Good knowledge on Configuration Items and baseline creation and deployment and compliance report. Should have sound knowledge on SQL queries, OSD imaging and OS upgrade, Task sequence.
• Good knowledge in patch management, SUGs, ADR, and reporting.
• Good knowledge on SCCM client health, client remediation, CCMeval Good knowledge on SSRS reporting, how to create custom report, set alert or subscriptions.

Experience required :