- Search jobs
- edinburgh, scotland, gb
Jobs in Edinburgh, scotland, gb
IT Service Desk Technician
hays-gcj-v4-pd-onlineEdinburghMaternity Care Assistant
NHS ScotlandEdinburgh, Scotland, GBHousekeeping Supervisor
Apex HotelsEdinburgh, GBDispensing Optician
Prospect HealthEdinburgh, Scotland, GBHGV 2 Driver
Driver HireEdinburgh, GBElectrical Engineer
ArcadisCity of Edinburgh, United KingdomTechnician - Renewable Infrastructure
RPS GroupEdinburgh, GBExperienced SEO Manager for SaaS agency - Edinburgh
accelerate agencyEdinburghCustomer Service Agent-Edinburgh Airport
SwissportEdinburgh, UKAccount Manager
EssityEdinburgh , United KingdomWork from home as an Online Tutor of English as a Foreign Language
FindTutorsEdinburghLifeguard
David Lloyd LeisureEdinburghTicket Sellers, Guides and Drivers
Lothian BusesEdinburgh, Scotland, GBPassenger Assistant
Daniel OwenEdinburghField Sales Representative (f / m / d) North UK -General Medical Products - Home Office
W. L. Gore & AssociatesUnited Kingdom, Scotland, EdinburghHead of Data and Analytics
Motability OperationsEdinburgh, GB- Promoted
Cost Manager / PQS / Quantity Surveyor - Renewable Energy
Turner & TownsendEdinburgh, Scotland, United KingdomSoftware Engineer
N-ableEdinburgh, United KingdomData Scientist
Financial Conduct AuthorityEdinburghIT Service Desk Technician
hays-gcj-v4-pd-onlineEdinburghI am currently recruiting for an IT Service Desk Technician who is looking to join a dynamic and growingpany with offices here in Edinburgh and around the UK. Our client is an Independent UK law firm with expertise in areas such as transport, energy, food and farming, real estate and infrastructure.
Overview :
You will play a crucial role in providing IT support to users. This will be achieved by recording, diagnosing, and resolving IT-related problems using a call management system, ensuring a high-level audit trail for each call. As the first point of contact, the Service Desk sets the tone for service quality and overall customer experience. You will offerprehensive support via telephone, email, face-to-face, and remote desktop, including IT installations and instructions on tool usage. Technicalpetence and excellent interpersonal skills are essential, and their strategy focusses on achieving first-time resolution for calls.
Responsibilities :
- Application Support : Help users with software issues.
- Hardware Tasks : Install, configure, and maintain hardware.
- User Administration : Manage user accounts.
- Desk Setups : Assist with new starters and moves.
- Incident Resolution : Solve problems via email, phone, or in person.
- Collaboration : Work with the IT team to improve processes.
Key Skills :
Notable points :
If you feel you are a suitable candidate and would like to hear more, please send a copy of your CV to me - #4576185 - Lewis Crosbie