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Jobs in Chester, north west, uk

Last updated: 1 day ago
Quality Assurance Specialist

Quality Assurance Specialist

WS AudiologyEngland, Cheshire, Chester
£29,000.00–£31,000.00 yearly
Full-time
Monday-Friday 8 : 30am-4 : 30pm or 9 : 00am-5 : 00pm.Are you interested in a career with WSA?.Due to continued growth at our Chester office, we have an exciting opportunity of Quality Assurance Specialist ...Show moreLast updated: 15 days ago
  • Promoted
Level 3 Teaching Assistant

Level 3 Teaching Assistant

Academics LtdChester, Cheshire, United Kingdom
Temporary
Are you a passionate and dedicated Level 3 Teaching Assistant with a strong desire to make a positive impact on the lives of children with autism and challenging behavior? Do you have experience wo...Show moreLast updated: 23 days ago
HR People Services Administrator

HR People Services Administrator

EncircChester, Cheshire, England
£29,000.00–£33,000.00 yearly
Full-time
HR Shared Service Administrator | Elton | 12 month FTC | £29,000 - £33,000.As HR Shared Service Administrator, you will manage administrative tasks that span the entire employee life cycle, from on...Show moreLast updated: 22 days ago
  • Promoted
7.5 Tonne Driver

7.5 Tonne Driver

People SolutionsChester, Cheshire, UK
£12.50–£25.00 hourly
Temporary
Working 5 Days out of 7 with rota provided).People Solutions are currently recruiting for a.This is a fantastic opportunity offering great rates of pay and room to grow and progress.To be considere...Show moreLast updated: 10 days ago
Team Senior Carer

Team Senior Carer

BelongChester, England, GB
£13.00 hourly
Quick Apply
Belong are an innovative not for profit provider of person centred care for older people; specialising in dementia care.As we enter a period of growth and expansion there has never been a better ti...Show moreLast updated: 30+ days ago
  • Promoted
Joinery Workshop Machine Operator

Joinery Workshop Machine Operator

GrosvenorChester, Chester, GB
Grosvenor TimberWorks is a new commercial forestry venture - based on Grosvenor's Rural Estates at Eaton in Cheshire - bringing together a progressive and sustainable approach to woodland managemen...Show moreLast updated: 16 days ago
Bartender

Bartender

The Queen at Chester Hotel, Premier Collection By Best WesternChester, United Kingdom
£11.44 hourly
Full-time
Quick Apply
The Queen at Chester Hotel, Premier Collection By Best Western.Here at The Queen we are looking for an experienced bar staff for immediate start. Are you a master of mixology, capable of crafting th...Show moreLast updated: 11 days ago
  • Promoted
MET Technician

MET Technician

Kemp Recruitment LtdChester, Cheshire, United Kingdom
£42,000.00 yearly
Full-time
Position : MET Technician Location : Chester Hours : Monday to Friday days Pay : £42,000 per annum Details of the MET Technician Opportunity My client is a well-established commercial vehicl...Show moreLast updated: 16 days ago
Mental Health Support Worker

Mental Health Support Worker

CES LOCUMSChester, Cheshire, England
£13.00–£20.00 hourly
Full-time
We are currently recruiting for mental health support workers for a nhs service based in Cheshire supporting patients of all ages with various mental health conditions. Your role will be to ensure t...Show moreLast updated: 23 days ago
.NET Developer - Chester

.NET Developer - Chester

NoirEngland, Cheshire, Chester
£30,000.00–£65,000.00 yearly
Full-time
NET 9, C#, Blazor, Azure - Chester.NET 9, C#, Blazor, Azure, JavaScript, HTML5, CSS3, Agile, Programmer, Full Stack Engineer, Architect,. Our client is a crowd funded social advertising technology p...Show moreLast updated: 30+ days ago
Pest Control operative

Pest Control operative

Chester ZooChester, GB
Full-time +1
We currently have an exciting vacancy for a Pest Control Operative to join our busy Pest Control team based within our Animal and Plant Logistics Team. To undertake all jobs, duties and tasks set ou...Show moreLast updated: 1 day ago
  • Promoted
Send Learning Support Assistant

Send Learning Support Assistant

Verbatim Education LimitedChester, Cheshire, UK
£450.00 weekly
Permanent
Role : We are seeking a dedicated and compassionate SEND Learning Support Assistant to join our supportive school in Chester. The successful candidate will play a vital role in assisting students with...Show moreLast updated: 23 days ago
  • Promoted
Physics Tutors Required Chester

Physics Tutors Required Chester

SuperprofChester, GB
Full-time +1
Superprof is the UK's #1 private tutoring site, specialising in connecting those looking to learn and those who want to teach. Our knowledge-sharing platform allows tutors and students to find each ...Show moreLast updated: 30+ days ago
  • Promoted
Market Support Specialist - Global Collateral

Market Support Specialist - Global Collateral

Bank of AmericaChester, Chester, GB
Full-time
Job Title : Market Support Specialist - Global Collateral.At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.Responsible ...Show moreLast updated: 9 days ago
Data Center Technician UK Onsite

Data Center Technician UK Onsite

RM Staffing B.V.Chester, CHW, GB
Permanent
Reboot Monkey is a global leader in IT solutions, specializing in data center management that simplifies your IT operations. We provide hosting space, future-proof upgrades, and 24 / 7 support through...Show moreLast updated: 30+ days ago
  • Promoted
Lead Credit Risk Analyst

Lead Credit Risk Analyst

HarnhamChester, ENG, UK
£62,000.00 yearly
Full-time
This is an opportunity to work for an International Financial Service that leads the way on all types of unsecured and secured lending. Within this role, you will help drive credit risk strategy usi...Show moreLast updated: 30+ days ago
Mobile Response Officer

Mobile Response Officer

Anchor Group ServicesChester, CHW, gb
£12.60 hourly
Full-time
Working out of Chester Business Park, CH4 9QE.An exciting opportunity has arisen at Anchor Group Services, for an experienced Mobile Response Officer to join our established security team based at ...Show moreLast updated: 2 days ago
Bank Staff Nurse CYP / Paediatric

Bank Staff Nurse CYP / Paediatric

Nuffield HealthChester, Cheshire, England
£16.00–£20.00 hourly
Part-time
Bank Paediatric Nurse ( RSCN / RGN ).Chester Hospital | Nursing | Bank | Part Time | Ad Hoc | Includes Weekend Work |.Up to £20 per hour depending on experience. Nuffield Health is the UK's largest ...Show moreLast updated: 17 days ago
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Quality Assurance Specialist

Quality Assurance Specialist

WS AudiologyEngland, Cheshire, Chester
15 days ago
Salary
£29,000.00–£31,000.00 yearly
Job type
  • Full-time
Job description

Job Title : Quality Assurance Specialist

Location : Chester

Salary : £29,000 - £31,000 per annum

Job Type : Full time, Permanent

The hours of work are : Monday-Friday 8 : 30am-4 : 30pm or 9 : 00am-5 : 00pm.

Are you interested in a career with WSA?

Due to continued growth at our Chester office, we have an exciting opportunity of Quality Assurance Specialist within our Customer Experience Team.

WS Audiology group was formed in 2019 through a merger with Widex and Signia combining over 140 years' experience in pioneering the use of technology to help people with hearing loss hear the sounds that make life wonderful! We are active in over 125 markets and employ in excess of 11,000 people worldwide. Our broad portfolio of hearing related products and services generates annual revenues in excess of 2 billion EUR.

Key Responsibilities :

The successful candidate will :

  • Score monthly calls for customer service and technical support
  • Collaborate with team managers to review calls, provide constructive feedback, and identify opportunities for improvement
  • Conduct audit checks to minimize errors and ensure KPIs and targets are consistently met
  • As the Local Point of Contact (LPoC) for all brands, you will handle potential quality complaints in alignment with our Global Quality Management System
  • A key part of the role will be ensuring there is a clear process in the UK to support customers when issues arise
  • Working closely with the management team, you will ensure that all departments meet the established quality standards
  • Effective communication both internally and externally with customers is essential to maintain the high standards expected in all interactions

About you : Essential Experience

The successful candidate will :

  • High standards and have strong attention to detail
  • The ability to offer thorough feedback to managers and team members on areas for improvement
  • Experience in previous QA roles
  • Be confident in managing complex complaints in accordance with regulations
  • A solid background in CRM systems, case management, and complaint resolution
  • Ability to learn complex product portfolios across multiple brands
  • Provide constructive feedback to help drive improvements in standards
  • IT skills - MS Office and CRM
  • Desire for continuous improvement of ways of working
  • Good call handling ability
  • Strong customer service experience
  • Enthusiastic and positive can-do attitude
  • Desirable :

    It is desirable but not essential that the successful candidate will :

  • Have salesforce experience
  • Benefits :

    The Quality Assurance Specialist will be rewarded with a fantastic benefits package including :

  • 26 days annual leave plus bank holidays
  • Company bonus scheme
  • Contributory pension scheme
  • Life assurance
  • Free onsite parking and more
  • This is a fantastic opportunity for the right candidates to join a forward thinking, fast paced global organisation.

    If you have previous experience in Quality Assurance and are interested in learning more about the vacancy, we'd love to hear from you!

    Candidates with experience of; Compliance Administrator, Compliance Coordinator, Compliance Officer, Quality Administrator, Quality Coordinator, Admin Quality Control, may also be considered for this role.