Jobs in Cambridge
Last updated: 30+ days ago
Remote Community Manager for Major Gaming Client – Work from Home, English and German & French.To all Gamers and Player Fans : Here is an opportunity to earn from home providing email and ...Show moreLast updated: 30+ days ago
Cambridgeshire, PE3 Alexandra North Cambridge Temporary / Full Time £ - £.Are you an experienced KS2 Teacher ready to make a lasting impact on young minds? We are seeking a dedicated and enthusiastic...Show moreLast updated: 30+ days ago
Manager - Procurement Transformation / 107839.The KPMG Procurement Transformation function is a cornerstone of our business.
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Private Client Solicitor (NQ-3 PQE).Private Client Solicitor (NQ-3 PQE) | Outstanding Career Progression Opportunity | Legal 500-ranked Team | Cambridge Office.
This well-established regional firm h...Show moreLast updated: 30+ days ago
Remote Proprietary Trading Job at Maverick Trading.Maverick Trading, a 26-year old proprietary trading firm is looking to hire experienced and entry-level equity and equity and option traders.We ar...Show moreLast updated: 30+ days ago
Education are working with this training and development company who provide a range of public services, including employment support, skills training, independent living, prison education.In addit...Show moreLast updated: 30+ days ago
This opportunity is for an experienced marketing professional to join our team in Cambridge.The Senior Manager of AI Software Product Marketing reports to the Head of Technology Strategy Product Ma...Show moreLast updated: 30+ days ago
A family owned and therapeutic, Independent Fostering agency is looking for a.Your carers receive a highly coveted 12 week therapeutic fostering training programme, along with supporting highly exp...Show moreLast updated: 30+ days ago
Location : Cambridge - Sidney Street.Up to £39k FTE (Based on working 39 hours per week).Join Our Superdrug Nurse Clinics.
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Are you a Senior Ops Engineer? Are you passionate about change and making a meaningful impact? Want to work for a leader in Living games?.
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As our Roadside Rescue Mechanic, you’ll go the extra mile for our members.Anything can happen whilst driving, but we are the AA and we get everyone back on the road safely so the show can go on.In ...Show moreLast updated: 30+ days ago
We are currently looking for a well organised individual with good attention to detail to join the support staff in our Private Client team.
The team has been awarded Private Client team of the year...Show moreLast updated: 30+ days ago
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For over 20 years, abcam has been providing tools the scientific community needs to enable faster breakthroughs in critical areas like cancer, neurological disorders, infectious diseases, and metab...Show moreLast updated: 30+ days ago
Pension contributions up to 9%.Extensive flexible benefit programme including Cycle to Work.Life assurance at 4x basic salary.
Enhanced parental leave and pay.Access to industry leading wellbeing re...Show moreLast updated: 30+ days ago
Jark Cambridge require electricians for a start in Peterborough.You will require a valid ECS Gold card for this role.Show moreLast updated: 30+ days ago
Based within a fantastic Specialist Community Service in Cambridge, this position is ideal for an Occupational Therapist who needs a new challenge and wants to take their career to the next step.Th...Show moreLast updated: 30+ days ago
Remote Community Manager for Major Gaming Client – Work from Home, Bilingual English and German & French
Arise Virtual SolutionsCambridge, EnglandRemote
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Remote Community Manager for Major Gaming Client – Work from Home, Bilingual English and German & French
Arise Virtual SolutionsCambridge, England30+ days ago
Job type
- Full-time
- Remote
Job descriptionManage brand social media channels; monitor and drive conversation; oversee moderation, publish regular content, following the content calendar. Analyze social channel data and prepare reports on community health. Publish and potentially create content on brand website (news) Create compelling marketing communications to acquire, engage, and excite game fans. Design and deploy in-game community management features (i.e. FAQs, tips & tricks, Game Guide). Communicate regularly with Customer Support and Moderators. Regularly engage with players at a 1 : 1 level, encouraging discussion and engagement to contribute towards the growth of the community. Identify and engage with-high value customers, rewarding valuable players for spending time in the game / community. Assist in Influencer programs, contests, and other community engagement programs. Work with Community Developer and Marketing team to develop, update, and execute community engagement calendar. Support product marketing to execute cross-promotions across games and channels. Deliver regular community updates to the business, informing them of community sentiment and player-focused campaign performance. Provide qualitative and quantitative feedback based on A / B testing and consumer insights through online surveys, polls, and close monitoring of community channels. Engagement Moderation, crafting personal, appropriate, on-brand responses to players. Content Moderation if volume spikes demand it. Communications, able to craft commentary and present company updates and information in a clear, authentic manner, with excellent grammar and game vocabulary. Monitoring all assigned Community channels, and coordinating Moderation efforts, offering guidance to Mods as needed. Understanding of escalation pathways for sensitive or critical content, in accordance with the client's guidelines. Ability to identify and escalate sensitive issues to Community Developer and Marketing Team with alacrity, ensuring all actions and responses are approved. Able to task-switch with ease, and evolve as the requirements of the role change over time. Store review sentiment analysis can be performed by an EN-speaking agent as a side task. The task consists of the following elements : Analyze the store reviews submitted throughout the week. Provide a weekly report summarizing the highlights and the breakdown of the store reviews based on the given template. Participate in weekly product calls to share the highlights regarding the store reviews Forum and Discord moderation. Event planning and execution, attendance at the gaming live streams, reporting, and participation in community celebration events. Deployments & other downtimes : Communicate deployments & service interruptions on TSO website and social media. Changelogs : Translate, publish, and clarify changelogs; write dev diaries for new content after briefing by game design. Announcements : Promote in-game offers and events on TSO website and social media Interaction : Suggest and prepare player interaction on social media or TSO forum (posts for player engagement and visibility of the game on social media. Can be simple questions or even contests where CM rewards positive interactions with premium currency) Escalate service interruptions : Forward information about service interruptions to the team, create IT tickets. Compensation : Prepare and send gifts to players to compensate game issues CM report : Prepare a weekly report about the community mood, most discussed issues, player requests etc. Player Reports, Bans and Sanctions : All of this is handled by the CM team (tickets use the same instance of Salesforce but different queues). This is not an offer of employment. It is an opportunity to enter into a business-to-business relationship with Arise.
Remote Community Manager for Major Gaming Client – Work from Home, English and German & French
To all Gamers and Player Fans : Here is an opportunity to earn from home providing email and chat support for a global pioneer in gaming and entertainment. This industry leader is world-renowned - with gaming studios across the globe - for its premier gaming subscription service and catalog of award-winning titles.
If you love gaming, take this opportunity to combine your passion with revenue-generating gig work. Earn from home and make money doing what you love.
What’s Needed to Provide Support for this Client
- Proficiency in reading, writing, and speaking English, German and French is essential.
- Understand nuances and cultural differences.
- Passion for the gaming industry. Engaging with players while understanding their issues and finding solutions.
- High-functioning community expertise specialized in the gaming space, self-starter, proactive, able to manage Moderators and interface effectively with Management.
- High level of reading comprehension and understanding of game-specific terminology, slang, and context , striving for expertise in the games they support.
- Efficiently manage time to respond promptly to customer inquiries, ensuring a timely resolution.
Must-Have Qualities and Capabilities
Specific to Mobile HQ :
Specific to sandbox type Games :
Specific to TSO :
Community platforms may include :
Forum and Discord moderation. Event planning and execution, attendance at the gaming live streams, reporting, and participation in community celebration events.
Channels : Forum, Discord, Facebook, X (Twitter), R6M, YouTube, Instagram and TikTok
What It Takes to Succeed : You must be self-motivated (no supervisor will be peering over your shoulder), possess outstanding problem-solving skills, demonstrate patience and empathy, and be able to work under pressure, handling potentially stressful situations. Excellent written, listening, and verbal communication skills are a must. It’s also important to deliver knowledgeable, friendly, and customer service while efficiently navigating multiple systems.
No degree necessary – This great work-from-home opportunity for anyone who is ready to invest in themselves and work hard on your own terms! Sign up and run your own customer support business or work as an agent for a Service Partner company already on the platform. Prior to servicing a client opportunity through the Arise® Platform, a series of assessments and a virtual certification course must be successfully completed.
About Arise :
Arise connects small home-based businesses, run by people like you, to prestigious Fortune 500 clients through a virtual platform. Arise provides the clients, you provide the service. You can select the support programs you wish to service and create your own schedule from available intervals – all from the comfort of home.
Sign up at AriseWorkFromHome.com