Jobs in Bromsgrove, worcestershire, united kingdom

Job Summary

We are looking for an enthusiastic and dedicated individual to provide a comprehensive administrative and medical secretarial service with the Redditch and Bromsgrove Older Adult Community Mental Health Team, Bromsgrove. The role is for a Band 3 Administrator development post moving into a Band 4 Senior Medical Secretary role once you have completed and passed a Level 3 Medical Secretary qualification.

The post is 22.5 hours per week, Monday to Wednesday on a permanent basis.

There are opportunities to develop specialist skills and you will receive regular supervision. The role will be varied providing the successful applicant with an opportunity to gain valuable experience within Older Adult Mental Health Services.

As a service we understand the importance of work-life balance and strive to find individual ways to ensure that our team members can achieve this, whilst ensuring we continue to deliver the best service to our patients.

Please note the Trust will not provide sponsorship to work for this role; to apply you must have current right to work in the UK status.

Main duties of the job

A Typical Day Will Include

• Answering / dealing with telephone enquiries in a tactful and professional manner, recording any messages efficiently.
• Carrying out any digital dictation / copy typing duties for the medics using Big Hand Dictation.
• Making appointments as required and ensuring diaries are up to date.
• Keeping Carenotes (the patient electronic information system) up to date.
• Identifying urgent test results.

You should have both organisational and interpersonal skills with the ability to work well under pressure. As you will be dealing with patients, relatives and other healthcare professionals on the phone / email, you must have excellent communication skills and will be expected to have a courteous and efficient telephone manner. You must be a good team player and enjoy working within a multidisciplinary team. The team is busy, but supportive with a focus on staff well-being and development.

About Us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and / or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

If you would like to know more, please visit our website.

Job Description

Job responsibilities

As this role is a developmental role with our team, you will commence working as a Band 3 Administrator and undertake Medical Terminology Level 3 training. Once this has been completed and you have passed, you will be moved into a Band 4 Senior Medical Secretary role.

The role will be providing an efficient and smooth running secretarial service to the Consultant Psychiatrists and junior members of their team.

Person Specification

Knowledge Essential

Qualifications Essential

Experience Essential

Additional Criteria Essential

Skills & Abilities Essential

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Princess Of Wales Community Hospital

Stourbridge Road

Bromsgrove

Worcestershire

B61 0BB

Employer's website

https : / / www.hacw.nhs.uk / careers #J-18808-Ljbffr