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Credit Controller
Workforce Staffing LtdBromsgrove, Worcestershire, GB23 days ago
Job type
- Full-time
- Quick Apply
Job descriptionManage the collection of outstanding payments from clients and insurers Handle incoming calls related to payment queries, outstanding balances, and general account enquiries Process payments and provide clients with accurate account updates Address direct debit queries related to premium finance agreements, including payment failures and disputes Liaise with the premium finance company to resolve payment issues and maintain accurate records Assist the IBA (Insurance Broking Accounts) team in settling insurer accounts and ensuring accurate reconciliation Investigate account discrepancies and resolve payment issues Produce reports on aged debt and debtor status Ensure timely follow-ups on outstanding balances and maintain strong client relationships Support process improvements to enhance efficiency in the credit control function Proven experience in credit control or a similar financial role Strong telephone communication skills, with the ability to handle queries professionally and efficiently Ability to work collaboratively with internal teams, including the IBA team, to ensure accurate financial settlements Excellent problem-solving and negotiation skills High attention to detail and ability to work to deadlines Proficiency in financial software and Microsoft Excel Personable and good on the phone, with strong networking abilities Resilient, out-of-the-box thinker, and team player
Job Title : Credit controller
Location : Bromsgrove
Hours : Monday to Friday - 9 : 00am - 5 : 00pm
Benefits :
- Company pension scheme
- Free parking
- 25 days holiday plus bank holidays
- KPI Scheme for performance-based pay reviews
- Employee Benefit Scheme
- Friendly, progressive, and fun office environment
- Exposure to a wide and varied client base
- Regular social events and charity fundraising activities
Key Responsibilities :
What We’re Looking For :
Lauren Watts
Accountancy & Finance Recruitment Consultant | Workforce Professional
M : 07350 435445 T : 01527 749923
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