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Last updated: 3 days ago
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On-call Out-of-Hours Support Officer for a Safe House for ESEA Women (JOB SHARE / PART TIME)

On-call Out-of-Hours Support Officer for a Safe House for ESEA Women (JOB SHARE / PART TIME)

Kanlungan Filipino ConsortiumBethnal Green, Greater London, GB
Show moreLast updated: 4 days ago
  • Promoted
Learning Support Assistant

Learning Support Assistant

Horizon TeachersBethnal Green South, Greater London, United Kingdom
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Show moreLast updated: 14 days ago
  • Promoted
Trainee Project Support Placement Programme

Trainee Project Support Placement Programme

ITonlinelearningBethnal Green South, Greater London, United Kingdom
Full-time
Show moreLast updated: 30+ days ago
  • Promoted
Accounts Assistant

Accounts Assistant

CV Screen LtdBethnal Green South, Greater London, United Kingdom
£22,000.00–£25,000.00 yearly
Full-time
Show moreLast updated: 11 days ago
  • Promoted
Childcare Legal Assistant

Childcare Legal Assistant

Service Care LegalBethnal Green South, Greater London, United Kingdom
£18.00–£20.00 hourly
Full-time
Show moreLast updated: 3 days ago
  • Promoted
Science Graduate

Science Graduate

Ribbons & ReevesBethnal Green, England, United Kingdom
£400.00–£500.00 weekly
Full-time
Show moreLast updated: 7 days ago
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Resident Services Supervisor

Resident Services Supervisor

Block RecruitBethnal Green, Greater London, United Kingdom
£35,000.00 yearly
Full-time
Show moreLast updated: 11 days ago
  • Promoted
Product Design Lead - Digital Service (8 month FTC)

Product Design Lead - Digital Service (8 month FTC)

SkyBethnal Green, England, United Kingdom
Full-time
Show moreLast updated: 7 days ago
  • Promoted
Maths Teacher

Maths Teacher

Realise EducationBethnal Green South, Greater London, United Kingdom
£34,514.00–£56,959.00 yearly
Full-time
Show moreLast updated: 30+ days ago
  • Promoted
Renderer

Renderer

Romax Site Services LtdBethnal Green North, Greater London, UK
£23.00 hourly
Show moreLast updated: 25 days ago
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Technical Services Manager

Technical Services Manager

Michael Taylor Search & SelectionBethnal Green South, Greater London, United Kingdom
£80,000.00–£90,000.00 yearly
Full-time
Show moreLast updated: 30+ days ago
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Housing Officer

Housing Officer

VibranceBethnal Green, England, United Kingdom
£28,000.00 yearly
Full-time +1
Show moreLast updated: 29 days ago
  • Promoted
Behaviour Mentor

Behaviour Mentor

Long Term Futures LtdBethnal Green South, Greater London, United Kingdom
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Full-time
Show moreLast updated: 23 days ago
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Microbiologist

Microbiologist

CY PartnersBethnal Green South, Greater London, United Kingdom
£26,000.00 yearly
Full-time +1
Show moreLast updated: 10 days ago
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Work From Home - Paid Research

Work From Home - Paid Research

Research TribeBethnal Green, Greater London, United Kingdom
Remote
Part-time
Show moreLast updated: 30+ days ago
Pharmacist

Pharmacist

BootsLondon, Bethnal Green
£42,000.00 yearly
Show moreLast updated: 30+ days ago
  • Promoted
Science Teacher

Science Teacher

Enlighten Supply Pool LtdBethnal Green South, Greater London, United Kingdom
serp_jobs.job_card.currency_minsalary_currency_maxsalary_dayly
Full-time
Show moreLast updated: 19 days ago
Field Care Supervisor

Field Care Supervisor

MiHomecare LimitedLondon, Bethnal Green, GB
£26,840.00 yearly
Show moreLast updated: 30+ days ago
  • Promoted
Support Worker - Tower Hamlets

Support Worker - Tower Hamlets

MencapBethnal Green, Greater London, United Kingdom
£25,643.00 yearly
Full-time +1
Show moreLast updated: 5 days ago
  • Promoted
Delivery Driver

Delivery Driver

YODELBethnal Green, Greater London, United Kingdom
£18.00–£20.00 hourly
Full-time
Show moreLast updated: 30+ days ago
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On-call Out-of-Hours Support Officer for a Safe House for ESEA Women (JOB SHARE / PART TIME)

On-call Out-of-Hours Support Officer for a Safe House for ESEA Women (JOB SHARE / PART TIME)

Kanlungan Filipino ConsortiumBethnal Green, Greater London, GB
4 days ago
Job description

Job Title : JOB SHARE / PART TIME, On-call Out-of-Hours Support Officer for a Safe House for ESEA Women

Duration : Fixed term until 31 March 2025

Location : London (must be able to travel to E1)

Working Hours : Part-time; maximum of 20 working hours per week (actual working hours; call out to work)

On-Call Hours : Weekdays : 5 : 30 pm to 9 : 30 am; Weekends : 5 : 30 pm on Friday to 9 : 30 am on Monday

Salary :

  • On-call fixed rate weekdays : £50 per shift; Weekends : £200 per shift (This will be paid on top of the working hours payment.)
  • Working rate : £15 per hour (minimum payment of 2 hours)

Reporting to : Safe House Project Manager

Job Purpose :

The On-call Out-of-Hours (OOH) Support Officer will provide vital support during evenings, weekends, and holidays to women survivors of domestic violence, particularly migrant women from East and Southeast Asian (ESEA) communities. This role is key to ensuring the safety and well-being of residents in the safe accommodation, providing immediate support in crisis situations, and maintaining the quality of care outside regular office hours.

Main Responsibilities :

  • Provide reassurance and immediate, out-of-hours support to the women residing in the safe accommodation, responding to crisis situations, emotional distress, and safety concerns.
  • Work closely with the Safe Accommodation Project Manager and other team members to ensure seamless handover and continuity of care between regular and out-of-hours services.
  • Maintain accurate and detailed records of all interactions and incidents that occur during OOH shifts, ensuring that all relevant information is communicated to the day team.
  • Support the women in accessing emergency services, legal assistance, and other resources as needed during OOH hours.
  • Ensure safeguarding practices are followed, reporting any concerns to the Safeguarding Lead promptly.
  • Participate in regular team meetings and training sessions to stay informed about best practices, organisational policies, and updates related to the service.
  • Collaborate with partner organisations, emergency services, and other relevant bodies to provide comprehensive support to the women during OOH hours.
  • Perform other reasonable tasks as requested by the Safe Accommodation Project Manager, VAWG Programme Manager, or other senior staff.

    • Person Specification :

  • Experience in providing support to women survivors of domestic violence, particularly in an out-of-hours or crisis response capacity
  • Strong understanding of safeguarding practices and procedures, with experience handling sensitive and confidential information
  • Excellent communication and interpersonal skills, with the ability to provide empathetic and non-judgmental support to individuals in distress
  • Ability to work independently and make informed decisions in high-pressure situations.
  • Familiarity with the challenges faced by migrant communities, particularly ESEA women, in accessing support services
  • Experience in maintaining accurate records and reporting on service delivery.
  • Has basic first-aid training

    • Skills and Experience :

  • Fluent in at least one East and Southeast Asian language
  • Experience working in the charity sector or with migrant communities
  • Experience in working with or within safe accommodation settings or emergency out-of- hours background
  • Has a Valid DBS Certificate
  • Has training in IDVA and safeguarding adults

    • Application Process :

    Please submit your CV / Resume along with a cover letter (no more than two A4 pages) outlining why you’re interested in the role, and how you meet the skills and experience (please give examples) we’re looking for.

    Please provide names for two references that can validate your experience in a role that has safeguarding responsibilities including their contact details, with one being your current or most recent employer. Note that any applications that are not supported by a cover letter that demonstrate the skills and experience we are looking for will not be shortlisted for interview.

    This role requires applicants to demonstrate their right to work in the UK. All successful candidates will require an Enhanced Disclosure Barring Service (DBS) certificate as part of the clearance process before commencing the role.