- Search jobs
- aberdeen, scotland, uk
Jobs in Aberdeen, scotland, uk
Customer Service Agent
Top Level PromotionsAberdeen, ABD, gb- Promoted
Driving Instructor
My Four WheelsAberdeen, City of Aberdeen- Promoted
Graduate Flood Risk Consultant- Aberdeen
Penguin Recruitment LtdAberdeen, Aberdeenshire, UKTeam Member - Aberdeen Berryden (N80038)
NextAberdeen, Aberdeenshire, GB- Promoted
Project Engineer
Venatu Recruitment GroupAberdeen, SCT, UKCrewing Co-ordinator
System Recruitment LimitedAberdeen, Scotland- Promoted
French Tutors Required Abberd
SuperprofAbberd, GBTraining Academy Assessor / Verifier (Aberdeen)
CornerstoneAberdeenBus Cleaner
The Recruitment Co.Aberdeen, Aberdeen, Scotland- Promoted
Language Teacher - Working From Home
TutorfulAberdeen, Aberdeenshire- Promoted
Market Research Interviewer - Car Required - Part Time
IpsosCharlestown, Aberdeen City, City of Aberdeen, United KingdomProject Engineering Manager (outside IR35)
Leap29Aberdeen, Aberdeenshire, GBCommercial Property Associate / Senior Associate
Lusona ConsultancyAberdeen, ScotlandBOUTIQUE MANAGER
Godiva Chocolatier (Asia) LtdStore 3108 APM- Promoted
Gas Engineer
Example RecruitmentRedmoss, City of Aberdeen, UKCustomer Service Agent
Top Level PromotionsAberdeen, ABD, gbJob Title : Customer Service Agent
Department : Customer Service
Reports To : Customer Service Manager
Job Type : Part-Time
Compensation : $21.00 per hour
Job Overview :
We are looking for a friendly and driven Customer Service Representative to join our team! As the first point of contact for our customers, you will play a vital role in creating a positive customer experience by addressing inquiries, resolving concerns, and offering helpful solutions. Your commitment to customer satisfaction will help foster lasting relationships and contribute to the success of our business.
Key Responsibilities :
- Customer Assistance : Provide exceptional service to customers via phone, email, and chat, ensuring timely and professional responses.
- Problem Resolution : Effectively handle and resolve customer issues or complaints, ensuring each customer leaves with a positive experience.
- Product Expertise : Learn and maintain in-depth knowledge of our products / services to support customers with their needs.
- Order Support : Assist with processing orders, tracking statuses, and managing returns or exchanges.
- Record Keeping : Maintain accurate logs of all customer interactions, issues, and resolutions.
- Team Collaboration : Work with internal teams, including sales and technical support, to find solutions and improve the overall customer experience.
- Customer Feedback : Collect feedback to help identify opportunities for service improvements and escalate issues when necessary.
- Retention Efforts : Build strong, lasting relationships with customers through proactive support and engagement.
Qualifications :
Skills :
What We Offer :
How to Apply :
Interested? We’d love to hear from you! Please submit your resume and cover letter. We look forward to learning more about your experience and how you can contribute to our customer service team.