Trade Flow Support - Trading Application Support

Position Overview :

• Manage global trading platform readiness : pre-trading & post-trading
• Provide monitoring and support for end to end transaction flow across the trading platform
• Quickly identify, analyze and correct alerts & issues and / or escalate to minimize trade flow impact and preempt outages
• Incident management : create and send reports following established process
• Intensive interaction with trading community, back office operations, brokers, exchanges, development and infrastructure teams
• Support scheduled changes : application deployments, network implementations and server maintenance
• Oversee automated processes, scheduled jobs and regular reports
• Manage users’ requests : track requests, review approvals, updates, resolution, closure, etc.
• Identify inefficiencies such as repetitive activities, manual processes and suboptimum tools / workflows to drive continuous improvements via automation, collaboration with internal and external teams

Required Qualifications :

The minimum base salary for this role is $60,000 if located in New York. This expectation is based on available information at the time of posting. This role may be eligible for discretionary bonuses, which could constitute a significant portion of total compensation. This role may also be eligible for benefits, such as health, dental, and other wellness plans, as well as 401(k) contributions. Successful candidates’ compensation and benefits will be determined in consideration of various factors.