Administrator - Estate Planning
23,400 plus excellent benefits including annual bonus, 28 days holiday (plus bank holidays), and discounts (Work Level 6C)
Full time, 37.5 hours, Monday-Friday
Sheffield, S9 3QS – office based
We’re looking for enthusiastic administrators to join our estate planning administration teams at Co-op Legal Services.
As a legal administrator, you’ll support case handlers and the wider team with a variety of administrative tasks, and most importantly looking after our clients. You don’t need any legal experience to be successful in this role however you’ll gain great exposure to a variety of legal work. So, if you have the skills we’re looking for, we can offer you the opportunity to grow and develop in an ethical legal business.
What you’ll do :
- support the case handlers with a variety of client and third-party communications and administrative work
- taking a number of inbound calls building positive relationships and dealing with any issues which may arise
- work effectively from a task list, making sure that the task list is well maintained, scheduling follow-up tasks with both third parties and internal partners
- complete a variety of ad-hoc requests to meet the needs of the team which may include talking with customers and or third parties on the telephone
- answer email queries via a shared inbox
- support the development and implementation of any system or process changes
This role would suit people who have
some previous administration experiencegreat communication skills with the confidence to speak to clients on the phoneexcellent organisation skills with the ability to prioritise a varied workloada high level of attention to detailWhy Co-op?
Here you’ll do work that matters. We’re a commercial organisation with a purpose beyond profit, you’ll have an opportunity to help us build a stronger Co-op and stronger communities. You’ll also get a package that includes :
competitive salarycoaching, training and support to help you developpension with up to 10% employer contributionsannual incentive scheme28 days holiday plus bank holidays (rising to 32 in line with service)discounts on Co-op products and servicesWagestream – a money management app that gives you access to a percentage of your salary as you earn itfree support for your physical, mental, and financial wellbeing