Relationship Manager – Invoice Finance Cheshire / South Manchester
Our client, an established and growing independent provider of Invoice Finance Solutions to businesses, requires a Relationship Manager to join their team.
Role responsibilities :
- First line responsibility for managing the risk relationship and remuneration of clients within a defined portfolio.
- Identify and minimise risk and maximise revenue opportunities through responsible and proactive account management in line with company policies and procedures.
Key activities :
Ensure clients operate within the terms of their facility.Understand client operations, processes, and current position via system metrics; maintain good communication with administration and credit control.Escalate all risk issues promptly.Conduct internal reviews and visit clients according to company guidelines and timelines.Log complaints, respond, and escalate as necessary.Stay up-to-date with industry knowledge.Key performance indicators :
Client reviews conducted on time.Value of bad debts and provisions made.Growth of the income portfolio.Number of clients giving notice of risk of leaving.Number of cross-sell opportunities or introductions.Feedback from internal teams and clients.Requirements :
Follow all necessary processes.Support new business development to maximize new client acquisition.Comply with AML regulations.Carry out other duties as required.For more information about this role or any vacancies, call 01625 522 774 or email jobs@m2recruit.co.uk .
M2 Professional Recruitment Services
Tel : 01625 522 774
Fax : 01625 523 377
Email : jobs@m2recruit.co.uk
Website : www.m2recruit.co.uk
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