Application Specialist

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Role Overview

The Application Specialist will leverage their healthcare, business, and InterSystems product knowledge to ensure successful, standard, and timely contract implementation of InterSystems products. They will become an expert resource for customers, understanding customer processes, assessing solution fit, and advising on optimal implementation strategies to maximize benefits while minimizing customer-specific work. Keeping up-to-date with new product developments through the product release cycle is essential. The role requires visiting customer sites and may involve regular travel, potentially spending up to 5 days away from home each week.

The Application Specialist will operate in accordance with the latest version of the InterSystems ARIES Customer Engagement Methodology, which is subject to ongoing improvement.

Skills and Experience

• Excellent communication skills, with experience in customer training, workshops, and presentations
• Strong consultative skills with the ability to articulate and communicate ideas effectively
• Experience interacting directly with customers, including clinicians, and delivering compelling messaging
• Experience in implementing software solutions
• Ability to contribute to a multidisciplinary team
• Experience in writing functional documentation
• Knowledge of business process mapping
• Understanding of Information Systems

Education & Training

About InterSystems

InterSystems, a leader in data technology, provides a unified platform for next-generation applications across healthcare, finance, manufacturing, and supply chain sectors in over 80 countries. Our data platforms address interoperability, speed, and scalability challenges for large organizations worldwide, unlocking data's potential and enabling innovative data perceptions. Founded in 1978 and headquartered in Boston, Massachusetts, InterSystems operates 38 offices in 28 countries, offering 24 / 7 support globally. For more information, visit InterSystems.com .

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InterSystems is an equal opportunity employer. For accommodation requests during the application process, contact +1 (617) 336-2541.

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