Application Support Analyst

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Job Description

Location : Edinburgh, Hybrid

In this position, you’ll be based in the Edinburgh office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com / flex.

We give you a world of potential

We have a very exciting opportunity for an Application Support Analyst to join our team in Edinburgh. The Application Support team is responsible for the support and maintenance of a broad suite of Business, Financial and Operational applications across Computershare’s EMEA region.

We’ve listed below, why we think this role stands out and why this is a great team to join.

• Our leadership team are invested in developing and training our employees, so you will have the opportunity to carry on learning and progressing.
• You will be working within a supportive department, where the teams are focused on being the best.
• You will have the opportunity to work on projects outside of BAU. You will be involved in and delivering key deliverables to support these projects.
• Interested? Keep on reading to find out a bit more about what you’ll be doing, and the type of person that we’re looking for.

A role you will love

As an Application Support Analyst, you will be responsible for troubleshooting issues, supporting day-to-day requirements of our business units / clients, providing analysis and recommendations on existing technical solutions, playing a key part in technical projects and key initiatives, and ensuring a quality service is provided to our clients.

This is a hands-on IT focused position, for someone who enjoys working within a fast-paced IT department. You will be responsible for supporting applications across a wide range of business units within the financial sector. The role requires an individual who strives under pressure and can meet demanding SLA’s and deadlines.

Some Of The Key Responsibilities

What will you bring to the role?

We’re seeking a passionate, enthusiastic, intuitive and driven IT professional. Someone who is committed to increasing customer satisfaction, breaks down the problem in front of them and looks for continuous improvements.

Some Other Key Skills That You’ll Have

Rewards designed for you

Flexible work to help you find the best balance between work and lifestyle.

Health and wellbeing rewards that can be tailored to support you and your family.

Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.

Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com / careershub.

About Us

A company to be proud of

We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

Fairness and culture

We're dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com / access for further information.

About The Team

Our Technology Services team is a place where new ideas and approaches are welcomed, and every individual is equipped and empowered to create change. We're a rapidly evolving and diverse global business and there is always something to learn, opportunities to explore and a broad range of career paths to progress along.

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Information Technology

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